Salary
|
Remote
Location
Canada
|
Job Type
Full-time
|
Posted
3wks ago
|
Sep 12, 2024 - Punchh is hiring a remote Bilingual Client Support Analyst. 💸 Salary: $45,200 to $70,000 cad per year. 📍Location: Canada.
Hi there! Have you noticed that the restaurant industry is changing?
We are PAR and our purpose is:
To deliver solutions that connect people to the restaurants, meals, and moments they love.
At PAR Technology, our relentless drive for innovation and unwavering commitment to customer success are at the heart of everything we do. We lead the restaurant and retail industries by ensuring that our products—from point of sale systems to loyalty programs, digital ordering, restaurant operations solutions, payment services, and hardware—work "better together." This unified approach, fueled by over 40 years of experience, amplifies our ambition to not just meet but exceed the evolving needs of our global clientele. By optimizing integrations into all leading restaurant solutions, we're not just creating technology; we're crafting a future where operations are streamlined, experiences are enhanced, and every interaction is an opportunity for growth.
Position Description:
The Support Analyst, Level 1 is primarily responsible for caring for and supporting our clients that use Data Central as part of their daily routine inside of their restaurants. Our software is a back-office solution for restaurants that provides functionality around cost of goods, scheduling, payroll, reporting and many other operational purposes. The most important and first task you will be responsible for is learning our software to become a subject matter expert, which will allow you to provide exceptional service to our clients. You will also resolve issues or address concerns directly with clients and work with others in a team environment. Our company highly values collaboration, teamwork, and positive attitudes. A successful candidate will have outstanding oral and written communication skills with a strong passion to learn and solve problems. Candidates must also be bi-lingual with the ability to speak, read, and write in both English and French (Quebec).
The ideal applicant will have a restaurant management background with some experience working with POS and/or back-office programs. You may have been described as the “go-to person” in your company and have enjoyed picking up new technologies.
Position Location: (Remote) Canada
Reports To: Concierge Services Manager
What We’re Looking For:
Entrees (Requirements):
With a side of (additional skills):
Unleash your potential: What you will be doing and owning:
Interview Process:
Compensation:
The base salary range for this position is $45,200 to $70,000 CAD per year commensurate with work location, experience, skills, certifications, education, and prior accomplishments. The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable.
Perks and Benefits Hot Off the Grill:
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.
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Be aware of the location restriction for this remote position: Canada | |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
Salary
|
Remote
Location
Canada
|
Job Type
Full-time
|
Posted
3wks ago
|
Be aware of the location restriction for this remote position: Canada | |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
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