Role Description
The Zoning Report Technical Writer is responsible for providing technical and administrative support to the field and operations staff. Supports the overall assignment, set-up, communication, scheduling, coordination, preparation, and completion of each assigned project task, reporting all findings to clients and/or management.
-
Coordinates and communicates schedules with all vendors, clients, and internal and/or external team.
-
Develops reports defining project progress, problems, and solutions to present to stakeholders. Tracks data through web-based project management tools.
-
Ability to communicate clearly and succinctly with all stakeholders.
-
Receive and disperse Client Supplied Material (CSM).
-
Contact municipality departments for project information.
-
Perform special projects as assigned by the leadership team to capture additional requirements or satisfy client needs.
-
Assists in identifying opportunities to improve efficiency and technological solutions.
-
Protects operations by keeping company information confidential.
-
Delivers outstanding customer service through timely response and proactive solutions to clientsβ needs.
-
Demonstrates BVβs guiding principles in support of the company's strategic goals.
-
Follows all documented policies, Standard Operating Procedures, and Work Instructions applicable to the position and support of BV's quality standards and strategic initiatives.
-
Maintains safe and clean work area by complying with all procedures, rules, and regulations.
-
May be required to work overtime with prior authorization from supervisor.
-
Must be able to meet the physical demands of the job.
Qualifications
-
High school diploma or General Education Diploma (GED) required with some college preferred.
-
Minimum of two years of administrative type experience.
Requirements
-
Ability to read, analyze, and interpret project/technical documents, technical procedures, or governmental regulations.
-
Ability to write reports, business correspondence, and procedure manuals.
-
Ability to effectively present information and respond to questions from clients, peers, and technical field staff.
-
Ability to define problems, collect data, establish facts, and draw valid conclusions.
-
Proficient in operating a computer, with knowledge of word processing software, spreadsheet software, and project management software.
-
Must have a cell phone and supply your own internet service.
Benefits
-
Starting hourly rate: $25.00/hour+
-
Medical, Dental, and Vision coverage
-
Company-matched Retirement plan
-
Generous Paid Time Off and Company Holidays
-
Life Insurance and AD&D coverage
-
Short-Term Disability (STD) and Long-Term Disability (LTD)
-
Optional life and pet insurance
-
EAP and Total Wellbeing Lifestyle Programs
-
Tuition Assistance and/or Professional Development
-
Employee Discounts