[Hiring] UX Writer II @UserTesting Technologies Canada, Inc.
Mar 22, 2025 - UserTesting Technologies Canada, Inc. is hiring a remote UX Writer II. đź’¸ Salary: unspecified. đź“ŤLocation: UK, Spain.
Role Description
Help us improve product usability and adoption through consistent, conversational UX writing! As a UX Writer at UserTesting, you'll design with words as part of a collaborative team of Designers, Product Managers, Marketers, and Engineers. This role is based in Edinburgh or Barcelona, but we’re open to consider profiles that work remotely from anywhere in the UK or Spain.
- Use writing and editing skills to craft UI text that is easy to understand, engaging, and delightful.
- Facilitate user navigation, as well as onboarding, task performance, error messages, instructional materials, and other components of the end-to-end user experience, with well-crafted content.
- Collaborate with Design, Product Marketing, and Product Management to enhance the user experience of the product through quality content.
- Conduct UX Research to test designs and terminology, analyzing user feedback and activity, and iterating to enhance the user experience.
- Collaborate with engineers, marketing, product managers, customer support, and other stakeholders.
- Influence and adapt to stakeholders and their feedback.
- Drive vision for product language and content across our products and ensure a cohesive product narrative.
- Document your strategies with guidelines, and collaborate to evolve the team’s best practices and writing principles.
- Manage other translations and localizations while ensuring the voice, tone, and desired message.
- Document content and translations for developers and external stakeholders.
Qualifications
- Exquisite written and verbal English communication skills.
- Experience in user-focused writing for digital interfaces including work in software, digital agencies, or other relevant product areas.
- Relevant industry experience (UI/UX writing, content strategy, communications, design, or technical writing).
- High organizational skills, dedication and ownership, with the ability to work on multiple projects and deliver refined content in a short time.
- Attention to detail.
- Demonstrated passion and commitment to quality.
- High communication and teamwork skills.
- Be open to receiving feedback and constructive criticism.
- Eager to learn, collaborate, and work with feedback from the design team and cross-disciplinary partners.
Requirements
- A web portfolio of UX-focused writing work.
- Experience working with distributed teams.
- Experience working in Agile environments.
- Experience with localization and accessibility best practices.
- Familiarity with user experience research principles and practices and how to use data to provide informed user insights.
- Experience working with content and translation management systems such as POEditor, Phrase, or OneSky.
- Familiarity with Design software and tools such as Sketch or Figma.
Company Description
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities, and perspectives.
What we're creating is a window to help organizations see the world from another point of view—a way to feel what others are feeling. At UserTesting, we believe empathy is a core component of who we are and how we work, driving us to hold ourselves accountable and ensure we can see and experience things from other people's perspectives. We’re leading a movement for empathy. This means shifting from only seeing business-as-numbers to seeing business for people. This empowers us to bring our authentic selves to work every day, and drives everyone at UserTesting.
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| đź“Ť | Be aware of the location restriction for this remote position: UK, Spain |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
unspecified
|
Remote
Location
UK, Spain
|
|
Job Type
full-time
|
Posted
Mar 22, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: UK, Spain |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
