Role Description
We are actively seeking a Technical Writer for one of our clients.
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3+ years experience working with developers facing platforms in a professional technical role
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Technical writer, product manager, engineering, developer relations, solutions architect, or field/support engineering background
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Good understanding of technical concepts like APIs and web applications. Experience with GraphQL, JSON and JavaScript - bonus
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Strategic thinker who can identify opportunities in our content strategy, execute new initiatives, and then measure their success
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Demonstrated strong technical writing skills (we'll ask for samples)
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Technical project management skills and experience
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Amazing interpersonal communication. You can build relationships quickly and find successful outcomes across teams
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Working knowledge of current DevOps tools and practices
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Experience with Git and working in "Docs-as-Code" authoring environments
Qualifications
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Experience working with identity and access management (IAM) solutions or related technologies
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Knowledge of Auth0 products and services
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Familiarity with markdown, HTML, and other documentation formats
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Experience with developer experience (DX) optimization
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Background in UX writing or information architecture
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Proficiency in using analytics tools to measure content performance
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Experience with localization and internationalization of technical content
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Demonstrated ability to lead cross-functional teams and influence stakeholders
Requirements
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Education: College Degree desired
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Required Skills:
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JAVASCRIPT
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COMPUTER PROGRAMMING
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IDENTITY AND ACCESS MANAGEMENT
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JSON
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WRITING SKILLS
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Additional Skills:
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AUTHENTICATION
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DOCUMENTATION
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HTML
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OKTA
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PRODUCT DOCUMENTATION
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INFORMATION ARCHITECTURE
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USER EXPERIENCE DESIGN
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DEV OPS
Company Description
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US.