[Hiring] Technical Writer @Metasource
Apr 15, 2025 - Metasource is hiring a remote Technical Writer. 💸 Salary: unspecified. 📍Location: USA.
MetaSource is seeking an experienced and detail-oriented Technical Writer to support the launch of document management products and solutions. This Independent Contractor role will assist with creating clear, concise, and user-friendly documentation—including user guides, technical specifications, and instructional content—that helps internal teams and end users maximize the value of the document management solutions. The ideal candidate will have a strong technical writing background, familiarity with software systems, and has a foundational understanding of UI/UX principles to influence design improvements and ensure intuitive user experiences. This is a remote, project-based role with flexible hours and the potential for ongoing assignments based on performance and company needs.
Responsibilities
- Create and maintain high-quality documentation such as user manuals, administrator guides, technical specifications, FAQs, and online help content.
- Collaborate with product managers, engineers, and QA teams to gather product knowledge and translate complex concepts into accessible materials.
- Analyze and refine UI/UX flows from a documentation perspective, recommending improvements that enhance usability and customer satisfaction.
- Ensure all documentation and produced content aligns to style guides
- Update documentation to reflect new features, enhancements, and platform changes with each release.
- Collaborate with cross-functional team members (product, engineering, QA, and support) to gather product details and translate them into clear, accessible documentation.
- Provide feedback on user interface design and overall user experience, contributing ideas to enhance intuitiveness and user-friendliness.
- 2+ years of experience in software technical writing, preferably within SaaS or enterprise software environments.
- Ability to translate technical content into plain language for non-technical users.
- Working knowledge of UI/UX design concepts and a willingness to provide input on interface improvements.
- Excellent communication and time management skills, with the ability to work independently and meet deadlines.
Preferred Requirements
- Familiarity with HR systems such as applicant tracking systems (ATS), background check platforms, or HRIS software
- Familiarity with Accounts Payable systems and workflows.
Employment is contingent upon completing and passing a background check and drug test. MetaSource is an equal opportunity employer.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
contract
|
Posted
Apr 15, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
