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Technical Writer
@OneVest
[Hiring] Technical Writer @OneVest
Feb 27, 2025 - OneVest is hiring a remote Technical Writer. đź’¸ Salary: unspecified. đź“ŤLocation: USA.
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Role Description
The Technical Writer will be responsible for creating, managing, and optimizing product documentation, including but not limited to API documentation, integration guides, user manuals, and internal knowledge bases.
- Develop comprehensive, well-structured API documentation to support third-party integrations.
- Write and maintain internal and external product documentation, including user guides, developer manuals, FAQs, and troubleshooting guides.
- Create technical onboarding materials to help clients and partners integrate with OneVest’s platform.
- Collaborate with Product, Engineering, and Solutions teams to document new features, workflows, and integration patterns.
- Develop release notes and change logs to ensure customers and internal teams are informed of product updates.
- Work closely with Product Solutions, Engineering, Client Success, and Sales to ensure documentation aligns with business needs and product capabilities.
- Gather feedback from internal teams and customers to continuously improve the usability and clarity of technical content.
- Participate in product demos, engineering discussions, and client calls to gain a deep understanding of OneVest’s platform.
- Define and implement best practices for technical documentation, ensuring consistency in formatting, terminology, and content structure.
- Establish a scalable documentation framework to support product growth and future integrations.
- Improve self-service capabilities for customers by enhancing product documentation and knowledge bases.
- Document common integration patterns for financial institutions connecting with OneVest’s platform.
- Ensure API documentation includes clear authentication, error handling, and data model explanations.
- Work with engineers to create code samples, SDK guides, and use case examples.
Qualifications
- 5+ years of experience with Technical writing in a SaaS, FinTech, or API-driven environment.
- Strong experience writing API documentation, including GraphQL APIs, authentication methods, and integration workflows.
- Ability to build documentation from scratch and implement a structured, scalable approach.
- Understanding of integration patterns with third-party financial services or banking platforms.
- Familiarity with API tools (Swagger, Postman, OpenAPI) and documentation platforms (ReadMe, GitHub, Theneo).
- Strong ability to translate complex technical concepts into clear, concise, and user-friendly documentation.
- Experience collaborating with Engineering, Product, and Client Solutions teams to gather requirements and ensure accuracy.
Requirements
- Knowledge of wealth management, investment platforms, or fintech ecosystems.
- Experience creating technical tutorials, SDK guides, or interactive documentation.
- Understanding of CI/CD pipelines and developer environments to document technical workflows.
Benefits
- 4 weeks of vacation in addition to a company-wide shutdown between Christmas and New Year.
- A flexible & hybrid working environment.
- Comprehensive Group Health, Dental and Vision Benefit Plan right from the start.
- Employee Stock Option Purchase Plan.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Writing
Writing
|
Salary
đź’¸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Feb 27, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
