[Hiring] Technical Documentation Writer @Smiths Group
Mar 18, 2025 - Smiths Group is hiring a remote Technical Documentation Writer. đź’¸ Salary: unspecified. đź“ŤLocation: UK.
Role Description
A critical position in the global training department’s ability to deliver a successful Service in the UK and worldwide, the incumbent will collaborate with a complex breadth of global stakeholders internally and will have regular contact with our customers. The role holder will need to support the delivery of the Global Documentation Strategy and incorporate this into technical documentation deliverables.
This role holder supports the Training Research, Analysis & Design and Technical Documentation pillar of the Global Training and Documentation department. This role involves delivering all technical documentation activity required for our customers both internal and commercially. The role holder will be proficient in their own technical skills but be an experienced writer demonstrating an ability to operate independently, creating and delivering documentation solutions from concept through to assurance of customer satisfaction.
- Independently carry out documentation assignments (operating instructions, technical manuals, etc.) in a target group-oriented manner in connection with development projects and technical modifications.
- Ensure efficient and effective project management.
- Independently familiarise yourself with changing technologies.
- Obtain all documents relevant to the development of technical documentation, e.g. by reviewing and extracting circuit diagrams, internal documentation, supplier documentation, parts lists, software release notes, etc.
- Participate and lead where appropriate in project meetings.
- Communicate with the responsible production/development department and prepare materials appropriately.
- Translation-oriented development of technical documentation (e.g. operating instructions, technical manuals), also in a common foreign language, taking into account standards, rules and regulations (e.g. EU Machinery Directive, SD documentation structure, SD style guide, SD service concept).
- Development and maintenance of documentation structures taking into account normative requirements.
- Develop diagrams / photos / graphics appropriate to the target group or retrieve and adapt existing information / modules.
- Develop diagnostic strategies in proactive cooperation with Service and Development and map them in troubleshooting guides.
- Work with the team’s translation coordinator to ensure all necessary details are provided to the translation vendor to facilitate prompt, accurate, and cost-effective translations.
- System storage of the completed documents.
- Check technical documentation of other authors (dual control principle).
- Cyclical monitoring and updating of existing documentation for products and projects.
- Commission and monitor translations of changed documents, maintenance of documentation catalogues (database), change histories, etc.
- Cooperate with Products & Technologies in the design and translation of user interfaces (product-dependent) and the introduction of new system functions.
- Check (layout, principle completeness) of translations of technical documentation in a common foreign language.
- Prepare translation templates (as required).
- Cooperate / control of external documentation service providers.
- Participate in the processing of tenders.
- Prepare effort and cost estimates for documentation projects.
- Obtain and take into account feedback from the service and training departments on the quality of documentation produced.
Qualifications
- Technical documentation qualifications in a related subject or willing to work towards a qualification in the next 12 months
- Troubleshooting skills are required, being able to respond in a timely way to global staff from different time zones
- Effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Proficient in MS Office applications
- Ability to handle stressful situations and adapt to changing priorities
- The ability and motivation to persistently pursue and achieve effective results which drive the business forward
- The ability to make effective, timely decisions
- The ability to engage, challenge and work effectively with others
- The ability to build an effective network of relationships both internally and externally, understanding their customers’ needs
- Willing and able to identify and support change and continuous improvement in own and wider business environment
Requirements
- Plan and execute a variety of parallel, common customer projects.
- If necessary, clarify corrective measures with the internal client and adapt them to the project status and process.
- When problem solving, solutions are imaginative, thorough, practicable and consistent with SD objectives.
- Develop approach to solutions using their understanding of Technical Documentation in collaboration with Senior Technical Documentation Writer.
Benefits
- Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally.
- You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing.
- You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.
- Join us and work for a world-leader, with the benefits and training to reward your dedication and skills.
- Be part of a team where we are making the world a safer place.
Diversity & Inclusion
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (www.smithsdetection.com/careers).
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| đź“Ť | Be aware of the location restriction for this remote position: UK |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
unspecified
|
Remote
Location
UK
|
|
Job Type
full-time
|
Posted
Mar 18, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: UK |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
