[Hiring] Technical Content Lead @Okta

Role Description

The Office of the CTO for Strategy & Customer Zero is seeking a creative, articulate, and thought-provoking Technical Content Lead to translate complex technological initiatives and enterprise security architectures into dynamic, engaging content.

In this role, you will be responsible for crafting high-impact messaging for three primary stakeholder audiences:

• The Customer Zero Team:
  • Highlighting Okta’s internal technology adoption.
  • Helping the world understand how we ‘drink our own champagne’.
  • Depicting real-world deployment lessons.
  • Portraying architectural best practices.
  • Key messages will be delivered through Okta TV, webinars, technical whitepapers, and industry conferences.
• The Executive Sponsor Program:
  • Creating executive-ready briefs, thought leadership pieces, bespoke talking points, poignant content, and strategic messaging.
  • Key messages will be delivered primarily through 1:1 peer-to-peer CxO relationships, with occasional onsite Executive Briefings and roundtable discussions.
• The CTO for Strategy:
  • Partnering with the CTO to produce thought-provoking whitepapers, vision documents, FAQs, and strategic briefs.
  • Articulating long-term technology roadmaps and market positioning.

You will partner closely with Marketing, Legal, Sales, and Customer Success to strike the perfect balance between technical rigor, brand alignment, and customer-facing impact.

Qualifications

• Expert-level written and verbal English fluency with exceptional storytelling capabilities.
• Bachelor’s degree in English, Journalism, Communications, Technical Writing, or a related field preferred.
• 5+ years of experience as a technical writer, security communications analyst, or corporate technology writer within an enterprise SaaS, Cloud, or Cybersecurity environment.
• Proven track record of successfully partnering with Legal, Marketing, Sales, and Executive leadership teams.
• Ability to digest complex cloud, enterprise security, API, and digital identity concepts.
• Must have a creative angle to storytelling, with the ability to dissolve technical jargon into concise and compelling content.
• Self-starter mindset with strong ownership traits, able to lead multi-faceted documentation projects.

Requirements

• Write, edit, and publish dynamic, high-quality technical content, whitepapers, strategic briefs, blogs, and FAQs tailored for executive, internal, and customer-facing audiences.
• Partner directly with the Identity engineering and architecture teams to turn real-world internal deployment use cases into practical guidebooks and customer-facing narratives.
• Collaborate directly with the CTO for Strategy to translate high-level vision, product direction, and zero-trust AI architectures into clear, compelling narratives.
• Partner with Marketing, Legal, Sales, Customer Success, and Product teams to align key technical communications with corporate brand standards.
• Develop strategic messaging assets and briefing materials to support high-touch engagements with key enterprise sponsors and customer executives.
• Influence content architecture, messaging frameworks, and publication workflows to ensure consistency, clarity, and quality across all strategic communications.

Benefits

• Annual base salary range for candidates located in the San Francisco Bay area: $148,000 — $204,000 USD.
• Annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington: $132,000 — $182,000 USD.
• Equity (where applicable), bonus, and benefits including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave).