[Hiring] Senior Managing Editor @CJK Group, Inc.

Role Description

The Senior Managing Editor (SME) is a full-time position primarily servicing the assigned KGL Editorial client accounts’ editorial and production services. The position reports to an Editorial Director and supervises a staff that may include but is not limited to managing editors, senior editorial assistants, editorial assistants, senior production specialists, and production specialists.

As a member of KGL Editorial’s leadership team, the SME plays an essential role in furthering the company’s mission to provide the highest level of editorial services to its customers through a combination of sound strategic management and keen attention to the requirements of the partnership.

The SME is responsible for making sure that the highest standard of editorial service is maintained in the work they perform directly on the client account and through the work performed by the support staff assigned to the client account under the SME’s management. To support assigned KGL Editorial client accounts, the SME will ensure that the high-volume work moves through established processes to meet the service level agreements and will also offer creative solutions and drive efficiencies as appropriate.

In addition to managing regular assigned clients, the SME may be asked to oversee project work at the request of the Editorial Director, which may include but is not limited to:

• Outreach efforts to drive new business
• Helping to onboard new clients
• Special projects such as editor transition support, peer review management systems configuration, or workflow assessments

Strong leadership skills are required, including:

• The ability to prioritize and manage work on time and to specification
• Effectively leading staff
• Communicating both effectively and professionally, both in form and content

This is an inward- and outward-facing role, and our partners expect to interact with a polished professional who demonstrates leadership and oversees the consistent delivery of quality work product and participates actively as a member of various industry organizations.

Technical acumen is of critical importance as many of the workflows as well as staff and task management rely on technical solutions.

Qualifications

• Minimum 10 years of progressive management experience in scholarly publishing
• Direct experience providing editorial services, including management of large journal accounts or multiple journal titles
• Previous experience managing and motivating multiple staff members
• Working knowledge of Excel and SharePoint preferred
• Demonstrated experience in analyzing and re-engineering operations and procedures
• Ability to communicate and interact with individuals at all levels in publishing and to work effectively with a wide range of stakeholders
• Ability to develop and deliver highly professional and effective presentations
• Ability to manage several projects
• BA degree required
• Flexibility in work schedule to meet (industry-standard) client demands for availability
• Occasional travel may be required in the future

Requirements

• Timely, high-quality performance of assigned editorial or production activities as measured by established key performance indicators and benchmarks
• Generating ideas for improving quality, efficiencies, and cost-effectiveness for review by the Editorial Director
• Knowledge of industry trends and editorial/production best practices related to job performance
• Contribution to company growth through identification of opportunities with new or existing clients and professional networking
• Oversee operations of the assigned KGL Editorial client accounts to ensure quality service, process efficiency, and cost-effective management of resources
• Participate in phone calls and meetings with assigned KGL Editorial client account stakeholders
• Manage all services delivered to assigned KGL Editorial client accounts according to contractual requirements
• Compile data and prepare periodic management reports for distribution to assigned KGL Editorial clients
• Support technological growth and development to serve clients and underscore the company’s distinctive competencies
• Expert knowledge of one or more manuscript management systems (e.g. Editorial Manager, ScholarOne Manuscripts, eJournal Press, etc.)
• In conjunction with the Editorial Director, shape the organizational structure of assigned KGL Editorial client accounts
• Define assigned KGL Editorial client accounts’ employee roles and responsibilities
• Evaluate employee performance in complying with established policies and procedures
• Proactively train and supervise direct reports to ensure understanding of account objectives
• Familiarity with assigned KGL Editorial client accounts agreements
• Assist with projections for budgeting and reforecasting
• Prepare client accounts invoices

Benefits

• General remote office environment (home office) involving intensive use of a high-end computer workstation
• This position requires the incumbent to grasp objects utilizing manual dexterity including hand/finger coordination
• This position requires the incumbent to experience periods of prolonged sitting
• Occasional travel may be required