[Hiring] Risk Management Technical Writer @Kentro

Role Description

Kentro is seeking a Technical Writer to support the Department of Veterans Affairs ESOM program. The writer will document disaster recovery tabletop exercises for key applications and turn technical discussions into accurate, usable reports. This role prepares exercise plans and participant materials, records decisions and observations during exercise sessions, and produces after-action reports, improvement plans, and leadership summaries. The writer works closely with engineers, analysts, application owners, and program leadership.

Location: Remote - This position can be performed remotely within the United States and will support Eastern Time working hours.

Compensation Range: The pay range for this position is $65-$75K annually. Kentro determines compensation by evaluating current government contracting and commercial market conditions, as well as the role’s specific requirements. Final salary placement within this range will be based on the candidate’s relevant skills, experience, education, certifications, location, and security clearance level, where applicable.

This Job Description reflects the primary duties of the role; however, it is not intended to be all‑inclusive. Team members may be asked to take on additional responsibilities in alignment with customer expectations, business needs, and Kentro’s culture of collaboration and adaptability.

Qualifications

• 5 years of relevant experience
• Experience producing technical reports, plans, procedures, meeting records, or after-action reports for complex IT programs.
• Ability to understand technical discussions and explain them accurately to technical and leadership audiences.
• Strong writing, editing, interviewing, research, and document management skills.
• Proficiency with Microsoft Office 365, including styles, templates, comments, and revision workflows.
• Ability to manage multiple documents, deadlines, reviewers, and approval cycles.

Requirements

• Experience documenting disaster recovery, business continuity, cybersecurity, or emergency management exercises.
• Familiarity with NIST SP 800-34, NIST SP 800-84, or comparable exercise documentation practices.
• Experience preparing after-action reports, improvement plans, standard operating procedures, or executive briefings.
• Relevant technical communication, project management, business continuity, or exercise certification.
• Background supporting large federal, DoD, or public-sector IT environments.
• US Citizen or Lawful Permanent Resident (Green Card)
• Willing and able to obtain and maintain Public Trust Clearance
• Must meet updated ID requirements.

Benefits

• Competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.
• Education reimbursement for certifications, degrees, or professional development.
• Flexibility for professional growth and networking.
• Fun activities – virtual and in-person, e.g., happy hours, holiday events, fitness & wellness events, and annual celebrations.
• Commitment to supporting communities through charity events.