[Hiring] Refugee Info Editorial Officer @International Rescue Committee

Role Description

The Editorial Officer will be a key member of the Refugee.Info Italy project team. Refugee.Info offers asylum-seekers, refugees, and migrants in Italy accurate, timely, and useful information on legal rights, essential procedures, and services. Based on a peer-to-peer approach, we generate and disseminate information based on communities' needs, equipping people to make informed decisions on the issues that matter most to them.

• Lead the platform's editorial line.
• Drive the information campaign on the EU Pact on Migration and Asylum.
• Track legal procedures and services relevant to refugees and migrants in Italy.
• Produce and update multimedia content.
• Produce analytics and maintain the Refugee.Info Italy Facebook page and website.

Responsibilities

• Develop bespoke, engaging multimedia content for Refugee.Info Italy digital platforms, applying Signpost editorial standards (client-centred framing, rights stated as entitlements, clear next steps).
• Lead the creation and implementation of the information campaign on the EU Pact on Migration and Asylum, including the dedicated site section and related content.
• Work with the R.I. Project Manager and the R.I. Moderation Lead and moderators to identify information needs, develop and implement an editorial calendar, and plan ads campaigns.
• Research training opportunities, courses, and initiatives relevant to migrants and refugees for publication on Refugee.Info channels.
• Under the supervision of the R.I. Project Manager, manage and maintain the website and social media channels of Refugee.Info Italy.
• Build audiences for ads, promote content through ads campaigns, and maintain a solid online presence.
• Coordinate with the Signpost technical and development team to ensure the smooth operation and development of Refugee.Info platforms.
• Participate in R.I., IRC Italy and Signpost team meetings.

Social Media and Web Analyst

• Analyse Refugee.Info social media growth, engagement, and audience behaviour using analytical tools, and keep editorial teams updated.
• Produce quarterly KPIs reports, monitor web and social media KPIs, flag critical issues, and recommend improvements to the R.I. editorial teams' digital and marketing strategy.
• Monitor Google Analytics, Zendesk Explore, and Meta/Facebook analytics data to draw insights.

Qualifications

• Degree in communication, development communication, social sciences, law, or a related field.
• Demonstrated written and oral communication skills.
• High proficiency in technology and software (Microsoft Office Suite, Adobe Professional, Google products, social media platforms).
• Proficiency in infographic software and/or experience in graphic design.
• At least 2 years of experience in the field of asylum and migration, media and communications, preferably with an NGO.
• Knowledge of services, procedures, and legal frameworks relevant to the migration and asylum context in Italy.
• Excellent command of Italian and English, both spoken and written.
• Strong collaborator with effective interpersonal and analytical skills, able to work seamlessly across cultures and organizational units.
• Analytical and problem-solving skills, with the ability to work independently and as part of a team.
• Genuine commitment to migration, asylum, and protection issues.
• Ability to work remotely as part of a multicultural team distributed across Italy.

Requirements

• This position is expected to end on August 23, 2027.
• Annual Compensation: €14,400.

Professional Standards

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.