[Hiring] H&S Technical Content Developer @Wilmington

Role Description

As a Technical Content Developer, you'll play a key role in developing and maintaining the content that underpins Phoenix's courses and qualifications. Working closely with product specialists, trainers, and digital teams, you'll research, write, and review engaging learning resources across a range of formats, turning complex legislation and industry guidance into clear, practical learning experiences.

• Supporting course updates and accreditation changes, including syllabus revisions from awarding bodies such as NEBOSH.
• Researching, writing, and reviewing learning content across a range of formats, translating complex Health & Safety information into engaging learning experiences.
• Acting as a subject matter expert, ensuring technical accuracy and consistency across our products.
• Collaborating with trainers, designers, and operational teams to develop and enhance learning materials.
• Quality assuring content, ensuring it meets instructional design, brand, and plain-English standards.
• Maintaining compliance and accuracy by keeping content aligned with current legislation, guidance, and syllabus requirements.
• Keeping your industry knowledge up to date through ongoing professional development.

Qualifications

• A NEBOSH National General Certificate or other NEBOSH Certificate-level qualification.
• Experience creating learning content, including structuring content, defining learning outcomes, and developing assessment activities.
• Proficiency with Microsoft PowerPoint and other digital content authoring tools.
• Excellent written communication skills, with the ability to explain technical information clearly for a diverse audience.
• Strong organisational skills, excellent attention to detail, and the ability to manage deadlines effectively.

Requirements

• Additional Health & Safety or environmental qualifications, including higher-level diplomas.
• Experience in teaching, tutoring, or instructional coaching.
• An understanding of digital accessibility principles, such as WCAG standards and inclusive learning design.
• Experience working with Learning Management Systems (LMS) and associated standards such as SCORM or xAPI.
• Working knowledge of basic web technologies (HTML/CSS) or AI-assisted content tools such as Copilot.

Benefits

• 25 Days Annual Leave
• Additional Holiday Purchase
• Hybrid Working
• Life Assurance
• Vitality Private Healthcare
• Subsidised Gym Memberships
• Cycle to Work Scheme
• Discount Vouchers
• Access to Wellbeing Resources