[Hiring] Freelance German Speaking Content Moderator @Besedo

Role Description

We are looking for a German-speaking Content Moderator to join our international moderation team on a freelance basis. This is a fully remote opportunity open to candidates located anywhere within Europe. You will help create a safer online environment by reviewing user-generated content and ensuring compliance with client policies and community guidelines.

• Understand and remain knowledgeable of client policies and guidelines.
• Visually navigate and review images, accounts, and text-based content.
• Evaluate and make decisions in accordance with defined policies and guidelines.
• Report and provide feedback on trends, common end-user mistakes and questions to manager, in a timely manner.
• Escalate violations of client policies and instances of fraud using internal tools and processes.
• Identify improvement opportunities in workflow, automation, and suggest solutions to relevant teams.
• Interface effectively with other internal and client teams.
• Balance priorities of workflow in line with stakeholder expectations.
• Participate in training to conduct correct and accurate moderation policies.
• Support different workflows, clients, and markets as and when required.

Qualifications

• German language skills C1+ (Proficient/Advanced).
• English language skills A2-B1 (Basic / Conversational).
• Good computer skills, especially Microsoft Excel.
• Strong interpersonal skills and a collaborative mindset.
• Ability to lead by example and support team motivation.
• Interest in coaching, feedback, and people development.
• Good understanding of online marketplaces and publication rules.
• Willingness to work on a shift basis, including Saturdays and Sundays.
• Interest in markets, shared economy, and new technologies is a plus.
• Previous experience in content moderation, customer service, or online business is an advantage.

Benefits

• Fully remote work from anywhere in Europe.
• Flexible freelance collaboration.
• Paid training and onboarding.
• International and diverse working environment.
• Opportunity to work with leading online platforms.
• Ongoing support and development.