[Hiring] Document Production Specialist @ERG

Role Description

The Document Production Specialist is responsible for producing, formatting, and quality-controlling high-quality client deliverables and proposals for federal and state. Working in a fast-paced consulting environment, this role ensures that:

• Technical reports, proposals, presentations, resumes, and other business-critical documents comply with client requirements, corporate branding standards, accessibility regulations, and submission deadlines.
• The ideal candidate is highly detail-oriented, possesses advanced Microsoft Word and Adobe Acrobat skills, and thrives under tight deadlines while managing multiple concurrent projects.

Qualifications

• Minimum of 3 to 5 years of hands-on work in document production, proposal production, or technical document support.
• Advanced proficiency in Microsoft Office 365, particularly Microsoft Word.
• Strong organizational, time-management, and problem-solving skills.
• Exceptional attention to detail and commitment to quality.
• Ability to manage multiple priorities in a deadline-driven environment.
• Strong verbal and written communication skills.
• Successful completion of a practical document production skills assessment as part of the hiring process.

Requirements

• Format and produce professional-quality proposals, technical reports, work plans, resumes, fillable forms, presentations, and marketing materials.
• Apply and maintain style guides, branding standards, and formatting requirements.
• Develop and manage complex Microsoft Word documents, including styles, document templates, automatic numbering, tables of contents, cross-references, headers and footers, section breaks, and callout boxes.
• Create, import, and update complex tables, charts, figures, and organizational graphics.
• Maintain version control and document integrity throughout the document production lifecycle.
• Assemble final deliverables and submission packages under tight deadlines.
• Develop and remediate documents to meet Section 508 accessibility requirements.
• Perform quality control reviews to verify formatting consistency, accessibility, branding compliance, and document completeness.
• Validate table of contents, hyperlinks, bookmarks, tables and figures.
• Ensure deliverables comply with client and regulatory requirements.
• Manage multiple assignments simultaneously while meeting competing deadlines.
• Coordinate with proposal teams, editors, and technical staff.
• Maintain organized electronic files, document libraries, and archived project materials.
• Recommend process improvements and production efficiencies.

Benefits

• Competitive salaries.
• Health and dental insurance.
• Life insurance.
• Long-term disability.
• Educational benefits.
• FSAs.
• A generous 401k plan.
• Profit sharing.
• An EAP.
• 11-20 paid vacation days per year.
• 10 paid holidays per year.
• 56 hours or more of sick leave (based on the state you work in) per year (pro-rated for part-time).