[Hiring] Developer Relations Documentation Engineer @Arize AI

Role Description

Our developer relations team's mission is to provide the best possible developer experience for our flagship products, Arize AX and Arize Phoenix. This role owns the documentation half of that mission:

• Keeping our own docs accurate as the products change.
• Expanding our guides and cookbooks so a developer can get from first read to working code without asking anyone for help.
• Ensuring Arize is documented correctly in other people's material, from integration partners to online courses.

Documentation now has two audiences reading it simultaneously: developers, and the coding agents working on their behalf. The same page has to be skimmable by a human and unambiguous to an agent that will act on it, and nobody in the industry has settled on how to do both well. That’s an exciting problem and it will be central to this role.

We are not looking for someone to hand-edit pages forever. We are heavy users of AI-driven automation and expect you to build systems that:

• Spot stale content.
• Catch drift between the code and the docs.
• Draft updates for review.
• Check that our examples still run.

Good writing and editing skills are of course required for this role, but we expect you to use AI to greatly accelerate and amplify your skill.

Qualifications

• 3+ years in technical writing, documentation engineering, developer relations, or an engineering role with a lot of writing in it.
• Excellent technical communication skills, demonstrated by public-facing documentation, blog posts or videos you can point us to.
• Up-to-date engineering skills, including docs-as-code workflows, CI, and general comfort working in a repo.
• Working knowledge of LLM-based app development e.g. agents, RAG, orchestration frameworks.
• Genuine interest in how agents read and use documentation, and in building the tooling that makes that work.
• A curious and self-motivated continuous learner, comfortable with the ambiguities and rapid iteration of a startup environment.
• Willing to attend occasional evening and weekend events in-person either local to your location or (less frequently) within a few hours' travel time.

Requirements

• Own the health of Arize's product documentation: keep it accurate as we ship, and rewrite the parts that have stopped making sense.
• Build automated systems that monitor documentation quality, detect drift between docs and code, test that code samples still work, and draft updates for human review.
• Make our documentation work for coding agents as well as humans: structured content, machine-readable indexes, and real measurement of whether an agent can complete a task using our docs alone.
• Write and refresh tutorials, cookbooks, and open-source demonstration repositories that take a developer from introduction to value quickly.
• Get Arize documented accurately outside our own site, working with integration partners, framework maintainers, and course and curriculum authors.
• Create a stellar onboarding experience for new users, judged by whether they get to their first working eval unassisted.

Benefits

• Estimated annual salary between $100,000 - $175,000, plus a competitive equity package.
• Comprehensive benefit package, including medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.
• WFH monthly stipend for co-working spaces for remote employees.