[Hiring] Content Reviewer @Acme Services

Role Description

• Content Quality Reviews:
  • Participate in first-level reviews of the produced content and ensure appropriateness of subject matter, language, writing style and other content elements.
  • Provide constructive feedback so as to improve the quality of reading content, videos, assessments etc.
  • Build exemplar content to set high quality benchmarks for the creators and content vendors.
• Content Management:
  • Upload and organize learning content on the Learning Management System (LMS) platform.
  • Ensure accurate metadata tagging and categorization of content for easy retrieval and seamless user experience.
  • Collaborate with the product and technology teams to troubleshoot any content-related issues on the LMS.
• Hygiene Quality Checks:
  • Conduct thorough quality checks on learning content to identify and resolve hygiene issues, such as grammatical errors, typos, formatting inconsistencies, and broken links.
  • Follow established guidelines and style standards to maintain the highest quality of content.
  • Provide timely feedback and suggestions to content creators to improve content quality.
• Internal Stakeholder Management:
  • Coordinating with the project management team for regular planning, prioritizing, execution and delivery of projects.
  • Collaborating with the content production team for vendor management and delivery.
  • Syncing up with the tech and product teams for regular insights on the user experience - what worked and what did not; and providing data-driven inputs to improve the content.
• External Stakeholder Management:
  • Conduct regular onboarding and development trainings for the content production vendors.
  • Providing regular feedback on content production.

Qualifications

• Graduation/PG in any discipline along with B.Ed.
• 4-6 years experience as Curriculum Reviewer, Subject Matter Expert, Content QA Analyst etc.
• Working knowledge of MS Excel, MS Word and other basic tools.

Requirements

• Obsession for quality content and pedagogy.
• Deep-rooted learner empathy.
• Awareness about edtech industry and innovation in education.
• Excellent team management and interpersonal skills.
• Highly entrepreneurial & taking ownership of work.
• Ability to work in high-pressure working environment.
• Work discipline and leading by example.
• Stakeholder and relationship management.
• Coordination and resource organization.