Role Description
We are looking for native U.S. English speakers to join a short-term remote project helping train AI language systems. Your task in this project is to record natural customer service conversations based on client-provided scripts and accurately transcribe your own recordings. These conversations reflect how people naturally speak in real-life customer service interactions, helping AI better understand authentic U.S. English speech. If you're comfortable working with audio, detail-oriented, and can commit a few hours a day, this project is for you.
What You'll Be Doing
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Record natural customer service conversations by following client-provided scripts
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Transcribe your own recordings accurately
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Segment audio into natural speech units
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Identify and label speakers when multiple voices are present
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Apply transcription guidelines, punctuation, and annotation tags correctly
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Follow project guidelines to maintain high-quality outputs
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Communicate actively with the Project Manager for clarifications
Requirements
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Native speaker of U.S. English
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Strong listening, reading, and writing skills in English
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Excellent attention to detail and ability to follow written guidelines
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Detail-oriented and patient, able to maintain at least 95% accuracy
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Willing to ask questions when unsure
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Quiet environment suitable for recording audio
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Laptop or desktop with a stable internet connection
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Ability to manage your own time and meet deadlines
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Willing to complete a mandatory pre-assessment as part of the screening process
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Bonus point: Previous experience in transcription, audio annotation, data labelling, or AI-related projects
Project Details
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Duration: Approximately 2 months
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Time commitment: Around 4β6 hours per day
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Onboarding Training: Mandatory (TBD, during office hours 9:00 AMβ6:00 PM GMT-3)
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Working hours: Flexible (tasks can be completed anytime before the assigned deadline)
Pay Rate
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Audio Collection: USD 1 per accepted audio minute
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Transcription: USD 2 per accepted task (AHT: ~30β60 minutes per task)
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Project Period: July β August 2026
Benefits
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Work remotely from anywhere
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Be part of an AI project representing authentic U.S. English conversations
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Priority consideration for future opportunities
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Gain hands-on experience in AI language data, transcription, and audio annotation
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Contribute to building smarter and more inclusive AI language technologies