[Hiring] Travel Support & Booking Consultant @Hopesglobalgetaways

Role Description

Our remote travel operations team is expanding, and we're looking for dependable, detail-oriented individuals to join us as Travel Support & Booking Consultants. In this role, you'll assist clients as they plan and organize their trips by helping manage reservations, coordinating travel components, and ensuring all details are handled accurately from start to finish.

This position is a great fit for individuals who enjoy working with people, staying organized, and supporting smooth, well-structured experiences in a remote environment. No previous travel industry background is required—full training, onboarding, and ongoing guidance are provided.

• Support clients in planning travel based on their preferences, timing, and budget
• Help arrange and coordinate travel services including lodging, transportation, cruises, tours, and activities
• Review travel availability and compare options using approved supplier and booking platforms
• Provide updates on reservation status, confirmations, and itinerary details
• Communicate with clients through email, phone, and digital messaging tools
• Assist with schedule changes, itinerary adjustments, and follow-up requests
• Participate in virtual onboarding, training sessions, and ongoing team development

Qualifications

• Strong communication and customer service skills
• Highly organized with strong attention to detail
• Ability to manage multiple tasks independently
• Comfortable using basic computer systems and online tools
• Reliable internet connection and professional communication habits
• Positive mindset with willingness to learn and grow
• Experience in customer service, hospitality, retail, scheduling, administration, or similar support roles is helpful but not required.

Requirements

• Must be at least 18 years of age
• Must be authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions

Benefits

• Fully remote position
• Flexible scheduling options to support work-life balance
• Step-by-step onboarding and structured training support
• Ongoing mentorship and skill development opportunities
• Access to travel systems, supplier networks, and planning tools
• Eligibility for travel perks, incentives, and recognition programs
• Opportunities for advancement within a growing remote team