[Hiring] Travel Program Specialist @EPAM

Role Description

We're on the lookout for a Travel Program Specialist to add to our team. The position involves supporting travel-related operations throughout the US, Canada, and LATAM, with the specialist acting as the first point of contact responsible for a smooth travel journey for employees, all while upholding company policy standards.

• Take on the role of main point of contact for regional travel matters, managing complex itineraries and providing exceptional assistance to traveling employees.
• Ensure company travel policies are properly followed, applying regional and local knowledge to support and inform staff.
• Handle the administration and improvement of travel bookings through Concur Travel & Expense, resolving any technical glitches that emerge.
• Walk employees through expense submission protocols to increase transparency, uphold compliance standards, and accelerate reimbursement processing.
• Support employees with immigration-related concerns and internal platforms like Topia, prepare support letters, and offer direction on business visa applications.
• Work directly with local and regional vendors in the travel space to field questions, troubleshoot issues, and push for better service outcomes.
• Cooperate with teams across different functions, such as Finance, HR, and Administration, to ensure travel operations support broader company aims.
• Assist with particular reporting obligations, internal control practices, and audits tied to travel activities.
• Interpret travel data and assemble reports that reveal patterns, savings potential, and opportunities to streamline processes.

Qualifications

• At least two years of relevant experience in a related role.
• Strong foundation in managing corporate travel programs and expense oversight.
• Understanding of applicable travel rules and requirements across the US, Canada, and LATAM markets.
• Practical, hands-on familiarity with travel booking technology, particularly Concur.
• Strong verbal and written communication abilities in English and Spanish.
• Skilled at partnering with cross-functional teams and outside vendors within a dynamic, globally operating company.