[Hiring] Travel Experience Consultant @Hopesglobalgetaways

Role Description

We are expanding our remote team and seeking motivated individuals who enjoy researching destinations, organizing details, and creating positive experiences for others. As a Travel Experience Consultant, you will assist clients with transforming their vacation ideas into thoughtfully coordinated plans.

• Work with travelers at different stages of the planning process.
• Help clients explore possibilities, understand available choices, and organize services that fit their preferences.
• Requests may include resort escapes, cruises, family vacations, romantic trips, group getaways, tours, celebrations, and international experiences.
• Previous travel industry experience is not required; training and resources are provided.

What You Will Do:

• Learn about each client's vacation interests, preferred dates, priorities, and budget.
• Research destinations and experiences based on individual requests.
• Explore resorts, hotels, cruises, tours, transportation, excursions, and vacation packages.
• Develop personalized options that reflect each traveler's needs.
• Provide clear information about accommodations, package features, promotions, and booking requirements.
• Assist clients with organizing their preferred vacation components.
• Coordinate reservation details using approved supplier platforms and resources.
• Review traveler information, dates, and selected services for accuracy.
• Organize confirmations, itinerary information, and other important trip details.
• Monitor upcoming deadlines and follow up on outstanding planning needs.
• Respond to client questions and assist with routine reservation updates.
• Communicate professionally through phone, email, messaging, and virtual platforms.
• Maintain accurate electronic records of client requests, communications, and arrangements.
• Keep current with destination information, supplier programs, and available vacation opportunities.
• Provide attentive service throughout the planning and preparation process.

Qualifications

• Enjoy helping people and providing personalized assistance.
• Communicate clearly and professionally.
• Have strong organizational and time-management skills.
• Pay close attention to details and accuracy.
• Are comfortable researching and comparing information online.
• Can manage several responsibilities effectively.
• Work well independently in a remote environment.
• Have basic computer, email, and internet proficiency.
• Are comfortable learning new digital tools and reservation resources.
• Demonstrate reliability, initiative, and consistent follow-through.
• Are willing to participate in training and continued education.
• Are at least 18 years of age.
• Reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region.

Training & Development

• Structured onboarding and introductory education.
• Client communication and service training.
• Destination and vacation product education.
• Supplier and reservation platform instruction.
• Vacation research and coordination resources.
• Professional certification opportunities.
• Ongoing coaching and team support.
• Continued professional development.

Opportunity Highlights

• 100% remote opportunity.
• Flexible full-time or part-time scheduling.
• Beginner-friendly with no previous travel experience required.
• Access to established suppliers and professional planning resources.
• Continued destination and supplier education.
• Travel-related discounts and industry benefits where applicable.
• Opportunities to strengthen customer service, research, organization, and client communication skills.
• Experience working with resorts, cruises, groups, family vacations, romantic getaways, tours, and international destinations.
• Opportunities to develop expertise in specialized vacation categories.
• Continued professional growth and development.
• Supportive virtual team environment.