[Hiring] Online Hotel and Resort Reservationist @Destination Careers

Role Description

We’re looking for a highly motivated and customer-focused Online Hotel and Resort Reservationist to join our team. This entry-level position is ideal for individuals who are passionate about travel and eager to learn the ins and outs of hotel and resort booking. As a remote team member, you’ll assist clients with hotel research, reservations, and travel support—no previous industry experience required.

• Assist clients with booking hotels and resorts for personal and group travel
• Research and recommend accommodations based on client preferences
• Confirm reservations and provide clients with necessary booking details and documentation
• Handle questions, special requests, and reservation changes in a professional manner
• Learn to navigate booking platforms and supplier tools efficiently
• Provide outstanding customer service via phone, email, and messaging platforms
• Stay informed about destination trends, hotel features, and current travel promotions

Qualifications

• No prior travel industry experience required—training provided
• Strong communication and customer service skills
• Basic computer proficiency and willingness to learn booking systems
• High attention to detail and ability to stay organized
• Positive attitude, professionalism, and reliability
• Must be 18 years or older with access to a computer and stable internet connection
• Passion for travel and helping others

Requirements

• Flexible, remote work opportunity
• Travel industry training and onboarding support
• Access to exclusive travel perks and hotel discounts
• Opportunities for growth and advancement
• Supportive team culture and ongoing mentorship

Work Environment

This is a remote position with flexible scheduling options. You’ll work independently while being part of a collaborative and enthusiastic team that values learning and service.

Salary

$30,000 - $60,000 a year

AI Tools in Hiring Process

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.