[Hiring] Luxury Destination Specialist @Ultimate Jet Vacations

Role Description

We are seeking a highly motivated and experienced Luxury Destination Specialist - Tropics to join our team. This role involves servicing the clients of our travel agency partners, who cater to luxury clientele. As a Luxury Destination Specialist - Tropics, you will be responsible for:

• Acting as the primary point of contact for our partner travel agencies and their luxury travel clients, providing personalized, attentive, and informative services.
• Utilizing persuasive skills and strong closing techniques to convert leads into bookings.
• Creating bespoke luxury travel itineraries tailored to the client's preferences, ensuring a seamless and unforgettable travel experience.
• Exhibiting strong drive and motivation to handle a high volume of leads and consistently exceed targeted goals.
• Proactively addressing client inquiries, resolving complaints, and managing any issues that arise during the booking and travel process, ensuring availability to clients at all times.
• Continuously building and strengthening relationships with partner agencies through effective communication, regular updates, proactive follow-ups, and engaging support, encouraging repeat bookings.
• Maintaining accurate and detailed records of client interactions, travel preferences, and bookings using our internal CRM system.
• Staying up-to-date with the latest luxury travel trends, destinations, and industry developments to provide informed recommendations to clients.

Qualifications

• Must be an experienced Travel Agent, specializing in booking Tropics/Caribbean itineraries, with 3+ years of proven sales success (Tropics must be your passion!)
• Have a basic understanding of Margins vs Markups.
• Excellent problem-solving abilities to overcome challenges and ensure client satisfaction.
• Strong relationship-based sales skills, with a track record of exceeding sales targets.
• Exceptional organizational and time-management abilities to handle multiple tasks and prioritize effectively.
• A keen eye for detail and the ability to provide personalized recommendations based on client preferences.
• Proficient computer skills, including experience with CRM systems and travel reservation software.
• Ability to work independently and as part of a team, demonstrating self-motivation and initiative.