[Hiring] Journey Consultant @Hopesglobalgetaways

Role Description

We are seeking enthusiastic, service-minded individuals interested in helping travelers plan enjoyable and well-organized vacations. As a Remote Journey Consultant, you will guide clients through available travel options, provide destination information, and assist with coordinating their vacation arrangements. You may work with a variety of experiences, including:

• All-inclusive resorts
• Ocean cruises
• Luxury getaways
• Family holidays
• Romantic escapes
• Group vacations
• International adventures

Key Responsibilities

• Connect with clients to discuss travel interests, budgets, and scheduling needs
• Identify suitable vacation destinations and experiences
• Investigate resort stays, cruise itineraries, accommodations, flights, and activities
• Compare travel packages and outline available choices
• Share information about pricing, amenities, and reservation policies
• Assist with securing selected services through approved booking platforms
• Verify reservation details and traveler information for accuracy
• Organize confirmations, itineraries, and client records
• Monitor booking requirements and upcoming payment deadlines
• Answer general travel questions and provide timely updates
• Follow up with clients regarding outstanding details and trip preparations
• Stay knowledgeable about supplier promotions and destination offerings

Qualifications

• Friendly, professional approach to customer service
• Strong listening and communication abilities
• Effective planning, organization, and time-management skills
• Comfortable researching destinations and evaluating options
• Detail-oriented when handling client information
• Able to manage responsibilities independently
• Familiarity with computers, email, and internet-based applications
• Willingness to learn travel reservation systems
• Dependable internet connection and compatible device
• Must be 18 years of age or older
• Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or other qualifying regions

Training & Development

• Client consultations and vacation planning fundamentals
• Destination, resort, cruise, and package education
• Supplier reservation tools and booking processes
• Vacation research and recommendation techniques
• Booking confirmations and documentation procedures
• Professional communication and customer follow-up
• Industry certification opportunities
• Continued supplier education and mentorship

Opportunity Highlights

• 100% remote opportunity
• Flexible part-time or full-time scheduling
• No previous travel experience necessary
• Access to beginner-friendly training and ongoing support
• Established supplier resources and booking technology
• Travel-related discounts and industry perks where applicable
• Opportunities to strengthen client service, sales, and organizational skills
• Continued professional learning and growth opportunities