[Hiring] Hotel Systems & Distribution Coordinator @Ruby Hotels

Role Description

At Ruby, we keep breaking new ground. If you're a pro at planning and behind-the-scenes magic, and believe that your work should be a place with personality and soul, then you are the missing olive to our Martini, the missing melody in our music, and the heartbeat of our Rubyverse.

As part of our fast-growing hospitality group, you will:

• Optimize and maintain our hotel distribution systems to fully realize revenue potential across all connected channels.
• Keep our booking system interfaces running smoothly by monitoring performance and working closely with our system providers.
• Maximize content scores and enhance Ruby Hotels’ visibility by managing and optimizing platforms such as Concerto HCM and Leonardo together with the Marketing Team.
• Drive our online reputation by taking ownership of IHG's reputation management platform Medallia and the AI response tool MARA.
• Respond to international online guest reviews in line with Ruby and IHG quality standards and KPIs.
• Work closely with internal teams and external partners to keep our systems running smoothly.

Qualifications

• Come from the hotel world, whether Reservations, Front Office, or a similar hospitality background, with a good understanding of how hotel distribution works.
• Already had touchpoints with maintaining distribution channels such as websites, OTAs, and GDS, and know how hotel distribution systems work.
• A good understanding of content management across Concerto HCM, OTA extranets, and GDS.
• A strong communicator who enjoys bringing different teams together.
• A structured way of working, a great eye for detail, and enjoy improving the way things work.
• Good written and spoken English and German skills.

Benefits

• Your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing, or hair colour on us?
• Better together – at work, during team events, or just because it’s Monday.
• Even work is better at the beach – make the most of your workation days at Ruby.
• We support your sports program.
• Legendary staff rates - for you and your travel buddy.
• Thanks to our opening bonus, your account will grow when Ruby grows.
• A mobility allowance comes on top, no matter how you get to work.
• Secure yourself some extra cash through talent scouting and semi-annual special payments.
• Level up your game – trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does.
• Innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it.

Company Description

We’re always looking for friendly faces and passionate team players. Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul.

Diversity, Equity & Inclusion: We believe that...

• You can love whoever you want to.
• You should decide for yourself whether and with which pronouns you would like to be addressed.
• You can be proud of your heritage and culture.
• You don't have to justify your religion or worldview.
• You are good, just as you are and make our team and Ruby's diversity unique.

We can't deal with: isms. Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.

If you want to know what to expect, listen to Patrizia's story from our development team in Munich. You can find even more Ruby Stories here .

Any questions about our pitch? Then contact us at [email protected] or +49 89 125 095 220.

Your Ruby Recruitment Team