[Hiring] Coordinator Hotel Distribution Systems @Ruby Hotels

Role Description

At Ruby, we keep breaking new ground. If you're a pro at planning and behind-the-scenes magic, and believe that your work should be a place with personality and soul, then you are the missing olive to our Martini, the missing melody in our music, and the heartbeat of our Rubyverse.

Join us and make it your own story. Trust us, you won't get bored, as you:

• Optimize and maintain our hotel distribution systems to fully realize revenue potential across all connected channels.
• Keep our booking system interfaces running smoothly by monitoring performance and working closely with our system providers.
• Maximize content scores and enhance Ruby Hotels’ visibility by managing and optimizing platforms such as Concerto HCM and Leonardo together with our Marketing Team.
• Drive our online reputation by taking ownership of IHG's reputation management platform Medallia and the AI response tool MARA.
• Respond to international online guest reviews in line with Ruby and IHG quality standards and KPIs.
• Work closely with internal teams and external partners to keep our systems running smoothly.

Qualifications

• Come from the hotel world, whether Reservations, Front Office or a similar hospitality background, with a good understanding of how hotel distribution works.
• Already worked with hotel software or a PMS and are curious to dive deeper into booking systems and distribution.
• A good understanding of content management across Concerto HCM, OTA extranets and GDS.
• A strong communicator who enjoys bringing different teams together.
• A structured way of working, a great eye for detail, and enjoy improving the way things work.
• Good written and spoken English and German skills.

Benefits

• Your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us?
• Better together – at work, during team events or just because it’s Monday 😉
• Even work is better at the beach – make the most of your workation days at Ruby.
• We support your sports program.
• LEGEN...wait for it...DARY staff rates - for you and your travel buddy.
• Thanks to our opening bonus, your account will grow when Ruby grows.
• A mobility allowance comes on top, no matter how you get to work.
• Secure yourself some extra cash through talent scouting and semi-annual special payments.
• Level up your game – trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does.
• Innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it.

Company Description

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

Our stylish Corporate Office in Munich bundles all construction, design, administrative and marketing functions as well as many front office activities outsourced from the hotel.

We’re always looking for friendly faces and passionate team players. Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul.

Diversity, Equity & Inclusion: We believe that you can love whoever you want to, decide for yourself whether and with which pronouns you would like to be addressed, be proud of your heritage and culture, and are good just as you are.

We can't deal with: isms. Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.

If you want to know what to expect, you can find our Ruby Stories here: www.ruby-hotels.com/stories

Any questions about our pitch? Then contact us at [email protected] or +49 89 125 095 220.

Your Ruby Recruitment Team