Bilingual Travel Agent @Randstad
Travel and Hospitality
Salary $22/hour
Remote Location
Employment Type contract
Posted 1wk ago

[Hiring] Bilingual Travel Agent @Randstad

1wk ago - Randstad is hiring a remote Bilingual Travel Agent. πŸ’Έ Salary: $22/hour πŸ“Location: Canada

Role Description

We're looking for a Bilingual Travel Agent to join a vibrant and growing team that specializes in high-quality leisure travel support. In this full-time, remote role, you'll be a key player in supporting clients throughout their travel journey - with professionalism, care, and confidence.

Responsibilities

  • Handle incoming omnichannel client interactions, build rapport, understand travel needs, and advise on destinations within budget.
  • Provide relevant travel documentation, restrictions, guidelines, and safety tips in a clear, timely manner.
  • Organize and book tickets, accommodations, insurance, ground transportation, rental cars, and tours.
  • Advise on and facilitate leisure, group, and multi-destination travel bookings.
  • Securely handle client data in compliance with privacy guidelines and policies.
  • Collaborate with the travel team to deliver exceptional service and enhance program knowledge.
  • Follow standard travel procedures and policies.
  • Cross-sell products and services where applicable.
  • Maintain quality assurance scores, KPI requirements, and schedule adherence.

Qualifications

  • 3+ years' experience in the travel industry (retail or leisure focus).
  • 1+ year of customer service in a high-touch environment.
  • Proficiency in Amadeus (GDS) is required.
  • Certifications: TICO (mandatory) & OPC (if based in Quebec).
  • Bilingual: Fluent in English and French, both written and spoken.
  • Strong communication and multitasking skills.
  • Ability to work independently and manage priorities.

Requirements

  • A stable wired internet connection (WiFi not recommended).
  • Must have access to their own computer for the first week.

Benefits

  • Salary: $22/hour + access to a recognition and rewards program (monetary & non-monetary).
  • Schedule: 40 hours/week, rotating monthly shifts.
  • Location: 100% remote (anywhere in Canada).
  • Employment Type: Full-time contract, with the possibility of permanency after probation.
  • 2 weeks of paid training, followed by 2-4 weeks of nesting.
  • Provided work equipment after successfully completed the first week.
  • Upon permanency: salary revision after 3 months, bonus opportunities, pension plan, paid care and vacation days.
Before You Apply
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remote Be aware of the location restriction for this remote position: Canada
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Bilingual Travel Agent @Randstad
Travel and Hospitality
Salary $22/hour
Remote Location
Employment Type contract
Posted 1wk ago
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remote Be aware of the location restriction for this remote position: Canada
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
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Application Denied βœ“
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