[Hiring] Supply Chain PMO @HeadX

Role Description

As Supply Chain PMO, you'll own the structure behind the Supply Chain organization. You'll be responsible for standardizing processes, building and maintaining performance tracking, ensuring system accuracy, and driving coordination across key initiatives. You'll work closely with the VP Supply Chain and cross-functional teams to keep operations aligned, scalable, and data-driven. This is a hands-on role for someone who is highly structured, analytical, and comfortable operating across multiple workstreams at once.

What You'll Own

• SOP Governance & Process Excellence
  • Own and maintain all Supply Chain SOPs, ensuring they are clear, up-to-date, and consistently applied.
  • Design and implement new processes across sourcing, logistics, and warehouse operations.
  • Drive standardization of workflows to improve efficiency and scalability.
  • Act as the central point of ownership for all process documentation.
• KPI Tracking & Performance Management
  • Define and implement Supply Chain KPIs aligned with business priorities.
  • Build and manage dashboards tracking performance across logistics, sourcing, inventory, and warehouse operations.
  • Ensure consistent, accurate reporting to leadership.
  • Identify performance gaps and support teams in driving corrective actions.
• Data Integrity & Systems Ownership (Cin7 Core)
  • Act as the key owner of Cin7 Core for Supply Chain.
  • Ensure high data accuracy across inventory, purchase orders, and operational flows.
  • Manage system configurations, updates, and continuous improvements.
  • Train and support team members on system usage and best practices.
  • Act as the bridge between Supply Chain and technical/system support teams.
• Supply Chain Budget & Cost Tracking
  • Partner with the VP Supply Chain to track and manage supply chain costs.
  • Support budget planning, monitoring, and reporting.
  • Provide visibility into key cost drivers (transport, sourcing, and inventory holding).
  • Build tools and reports to support cost optimization initiatives.
• Inventory Management & Process Design
  • Support the development and execution of the inventory management strategy.
  • Build and maintain processes for inventory control, accuracy, and optimization.
  • Ensure alignment across sourcing, logistics, and warehouse teams.
  • Improve inventory visibility, turnover, and availability.
• Project Management & Cross-Functional Coordination
  • Coordinate key supply chain projects and initiatives.
  • Track timelines, deliverables, and progress across multiple workstreams.
  • Ensure alignment across stakeholders and clear communication of priorities.
  • Bring structure, accountability, and follow-through to transformation initiatives.

Qualifications

• 3–6+ years of experience in supply chain, operations, or PMO roles.
• Strong experience working with ERP systems (Cin7 Core is a big plus).
• Built and managed SOPs, KPIs, and reporting frameworks.
• Highly proficient in Excel or Google Sheets.
• Understand core supply chain functions (sourcing, logistics, inventory, and warehouse).
• Comfortable working in fast-paced, cross-functional environments.
• Can manage multiple priorities without losing structure or accuracy.

What Makes You Successful in This Role

• You bring structure to complex, fast-moving environments.
• You operate with close attention to detail and data accuracy.
• You are proactive and solution-oriented, not reactive.
• You think in systems and processes, not one-off fixes.
• You communicate clearly and align stakeholders effectively.
• You take ownership and follow through reliably.

What Success Looks Like

• Clear, standardized SOPs across all supply chain functions.
• Reliable, accurate, and actionable KPI reporting.
• High data integrity across systems, especially Cin7 Core.
• Strong visibility and control over supply chain costs.
• Well-structured and effectively executed supply chain projects.
• Improved operational efficiency and scalability across the organization.

Benefits

• Real impact. You'll define how the Supply Chain organization operates at scale.
• High ownership. You'll own core systems, processes, and performance tracking.
• Fast-moving environment. Work alongside a team that values execution and clarity.
• Growth opportunity. As the company scales, this role grows in scope and impact.
• Strong team culture. Collaborate with people focused on building, improving, and delivering results.