[Hiring] Senior Manager, Supply Chain - Service Logistics & S&OP @WEKA

Role Description

WEKA is seeking a seasoned supply chain leader to own service logistics operations and drive our Sales & Operations Planning (S&OP) process. This role is pivotal in ensuring parts availability, service delivery performance, and demand-supply balance across a complex, multi-region network. The ideal candidate blends strategic thinking with hands-on execution and thrives in cross-functional environments.

Key Responsibilities

• Lead end-to-end service parts supply chain including planning, procurement, distribution, and reverse logistics for field service operations.
• Manage depot inventory strategies to optimize parts fill rates and minimize excess.
• Oversee 3PL and logistics provider relationships, including performance management, contract compliance, and continuous improvements initiatives.
• Drive lifecycle management of service parts from new product introduction (NPI) through end-of-life (EOL), coordinating with product management and supply chain teams.
• Design, lead, and continuously mature the monthly S&OP process, ensuring alignment across finance, product management, operations, and supply chain functions.
• Develop and own statistical demand forecasting models for service parts, incorporating failure rates, install base data, and product lifecycle trends.
• Translate demand signals into supply plans, identifying risks and opportunities and recommending trade-off decisions to senior leadership.
• Build and present executive-level reporting on forecast accuracy, inventory health, supply risk, and S&OP performance metrics.

Qualifications

• 8-12 years in supply chain, with substantial focus on service / aftermarket logistics
• Bachelor’s degree in supply chain, engineering, business, or related field
• Demonstrated S&OP ownership - not just participation
• Proficiency in ERP Systems (NetSuite a plus) and CRM Systems (SFDC a plus)
• Strong data analysis skills; advanced Excel or BI tooling
• Preferred experience in high-tech; fast-paced environments
• Sense of humor! :)

Benefits

• WEKA is committed to building a diverse, inclusive, and authentic workplace.
• Equal opportunities to all employees and applicants for employment.

Company Description

Weka IO is a leading provider of AI infrastructure software, working with some of the best-known AI model developers, inference providers, NeoClouds/Hyperscalers, as well as the biggest enterprises. This is a unique opportunity to build a critical function from the ground up at a fast-growing, innovative company. You will have a direct impact on our ability to deliver our cutting-edge technology to customers worldwide.