[Hiring] Senior Manager, Supply Chain Operations @Transact Campus

Role Description

The Sr. Supply Chain Operations Manager leads end-to-end warehouse and hardware configuration operations for Illumia, ensuring receiving, inventory management, order fulfillment, and hardware configuration run accurately and efficiently in line with quality standards and business expectations. The role blends tactical execution with strategic direction by managing and developing the Supply Chain Operations and Hardware Configuration teams, owning vendor and supplier relationships including performance management and contractual escalation, and partnering cross-functionally with Planning, Services, Purchasing, IT, Legal, and Finance to align warehouse execution with deployment schedules and business needs. The manager also serves as the primary escalation point for fulfillment issues, drives continuous improvement through KPI analysis, leads risk assessment and contingency planning, shapes ERP (Microsoft Dynamics 365) and reporting enhancements, and presents operational performance and supplier strategies to senior leadership.

Qualifications

• Bachelor's degree in Supply Chain, Operations (or related field), or relevant experience required.
• 10+ years of progressive supply chain and logistics experience, with 3-5 years in a management role overseeing warehouse operations and cross-functional teams.
• Strong leadership experience, including mentoring and developing high-performing teams.
• In-depth knowledge of supply chain management, logistics, vendor relations, and contract governance.
• Proven ability to evaluate supplier performance, manage vendor expectations, and drive improvements in cost and efficiency.
• Excellent communication skills, including the ability to prepare business cases and present strategies to senior leadership.
• Proficiency in ERP/WMS systems and operational reporting tools.

Requirements

• Six Sigma, CPIM, or CSCP certification (preferred).
• Hands-on experience with Microsoft Dynamics 365 (preferred).
• Prior experience leading supply chain operations in a technology, hardware, or solutions deployment environment (preferred).

Benefits

• Flexible time off to include paid holidays and volunteer time.
• Robust health, dental, and vision insurance plans on your first day of employment.
• Comprehensive employee assistance program (EAP).
• Employer-paid life insurance/AD&D/short-term and long-term disability insurance.
• Flexible spending account (FSA) or health savings account (HSA).
• Matched 401(k).
• Employee stock purchase plan.
• Base salary offers for this position may vary based on factors such as location, skills, and relevant experience.
• Some positions may include additional compensation in the form of bonus, equity, or commissions.