[Hiring] Manager, Supply Chain Systems Optimization & Support @American Addiction Centers

Role Description

• System Support and Troubleshooting: Oversee day-to-day support for ERP/WMS and ancillary systems, ensuring timely resolution of issues.
• Optimization Initiatives: Identify and implement system enhancements, automation opportunities, and workflow improvements.
• Release Management: For Workday and other major technologies, create and manage a robust process for evaluation and decision making around opt-in functionality. Work with key stakeholders to evaluate and roll out new functionality.
• Knowledge Center Management: Maintain documentation of ERP configurations, decisions, and best practices for easy reference.
• Performance Monitoring: Track system performance metrics and user feedback; implement corrective actions as needed.
• Training and User Enablement: Develop and deliver training programs for existing users to maximize system utilization. Responsible for all supply chain user security.
• Collaboration: Work closely with IT and Supply Chain leadership to align optimization efforts with enterprise goals.

Qualifications

• Bachelor’s degree in supply chain, Information Technology, Healthcare Administration, Business Administration, or related field.
• 5+ years in ERP/WMS support and optimization roles within a healthcare environment.
• Strong background in supporting major ERP systems like Workday, Oracle, Lawson/Infor, Peoplesoft, etc.
• Expert level knowledge of healthcare supply chain ERP systems and processes.
• Proven analytical and problem-solving skills.
• Proven track record of acting as liaison and consultant between Finance, Supply Chain, IT, and other key stakeholders in the healthcare supply chain systems ecosystem.
• Intermediate proficiency in database languages and Excel.

Requirements

• Certified Materials Resource Planner (CMRP) preferred.
• Master’s degree (MBA, MHA, or similar) strongly preferred.
• Expert level knowledge of Workday in a healthcare supply chain setting.
• Experience in implementing Workday in a healthcare supply chain setting.
• Previous consulting experience in ERP support and implementation.

Benefits

• Base compensation listed within the pay range based on factors such as qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift, on call, and more based on a teammate's job.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.
• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.