[Hiring] Director of E-commerce Supply Chain @Full Circle Agency

Role Description

The Director of Supply Chain is a senior leadership role responsible for building and managing the end-to-end supply chain infrastructure that will scale HOME GROWN from ~$20M to $100M+ in revenue. This position owns the full physical flow of goods:

• Raw material procurement (domestic and international)
• Vendor management including overseas finished goods suppliers
• Production coordination with Heirloom Organics
• Inventory planning and demand forecasting
• Inbound/outbound logistics
• Multi-channel fulfillment across Amazon FBA, TikTok Shop (MCF and FBT), Shopify, Home Depot dropship, and future retail partners

Reporting to the COO/Integrator, the Director of Supply Chain leads the logistics team, owns the supply chain budget, and serves as the primary driver of ERP selection and implementation. This role must build the systems, processes, and team capable of supporting 600+ SKUs within two years while maintaining a stockout rate below 1%.

This is not a maintenance role. The company is in a high-growth phase with expanding channels, a vertically integrated manufacturing facility, and plans to 5x revenue. The Director of Supply Chain must be someone who has built supply chain infrastructure at scale and thrives in environments where the playbook has not been written yet.

Qualifications

• 7+ years in supply chain, logistics, or operations management with at least 3 years in a senior/director-level role
• Demonstrated experience managing supply chains with hundreds of SKUs and complex raw material inputs (e-commerce or CPG strongly preferred)
• Demonstrated experience scaling supply chain infrastructure from ~$20M to $50M+ in revenue
• Track record of managing end-to-end supply chains: raw material procurement, finished goods sourcing (including international/overseas suppliers), inventory planning, fulfillment, and logistics
• Experience selecting and implementing ERP or inventory management systems
• Experience managing or closely coordinating with manufacturing/production operations

Requirements

• Strong demand planning and inventory optimization capabilities
• Deep understanding of Amazon FBA operations: IPI management, restock limits, shipment planning, and stranded inventory
• Proficiency with supply chain analytics and reporting
• Vendor negotiation and contract management
• ERP/WMS/IMS fluency
• Budget ownership and P&L management experience

Benefits

• Full Time, Remote
• Salary: Up to $4000
• Work Hours: 8 AM - 12 PM EST, with flexibility to coordinate with external partners in PST and occasional communication with Chinese suppliers

Results

• Maintain stockout rate below 1% across all active SKUs and channels
• Achieve demand forecast accuracy of 85%+ within the first 12 months
• Maintain Amazon IPI score at 450+ consistently
• Establish forward visibility of 8+ weeks on potential stockouts
• Consolidate all procurement under a single function within the first 90 days
• Maintain or improve COGS as a percentage of revenue versus prior year
• Complete ERP evaluation and selection within the first 90 days
• Establish a weekly production alignment cadence with Heirloom Organics within the first 30 days
• Complete a team assessment within 60 days: document capabilities, gaps, and a hiring/development plan for scaling to 600+ SKUs