[Hiring] Strategy & Planning Manager @Cisco

Role Description

You will help craft Cisco's CX partner strategy, collaborating closely with senior leaders to scale partner programs that drive global growth for Cisco.

As a Partner Strategy Manager you will:

• Develop and execute partner-led customer success strategies to accelerate customer adoption and value realization.
• Drive projects that identify and explore new opportunities and business models to develop partner capabilities and services, then lead the decision-making, execution and success metrics to make those opportunities a reality.
• Work closely with Cisco business units and cross-functional leadership to formulate long-term strategic priorities and plans related to partner service offerings, engagement models, and ecosystem growth opportunities.
• Influence across external and internal collaborators, partnering closely with Cisco’s CX, partner, sales, product, partner programs and other teams.
• Become an expert in Cisco’s partner business and have a deep understanding on the markets we serve and competitors we face.

Joining the CX Technical Partner Strategy team will give you the chance to explore highly complex problems, gain insight into how we drive growth through the Cisco Partner ecosystem, and establish relationships with people across the entire organization.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years' experience in partner ecosystems within enterprise technology. 8+ years overall working experience in customer success, management consulting, professional services, or partner strategy.
• Demonstrated leadership and communication skills to work with senior leaders across various geographies.
• Solid understanding of high-tech industry and the role partners play, with proven ability to ramp up quickly in new areas.
• Excellence in all areas of strategy development, including project management, business analysis, problem solving, verbal and written communication, consensus building, and influencing without direct authority.
• Outstanding business judgment, including strategic decision-making with tactical execution, interpersonal savvy, and a resilient problem solver.

Requirements

• Partner management and customer success experience in a fast-paced environment within technology.
• Experience translating technical solutions and services into customer value and business outcomes in sophisticated environments.
• Strong organizational, analytical, and influencing skills with the ability to lead multiple projects with minimum supervision.

Benefits

• Medical, dental and vision insurance.
• 401(k) plan with a Cisco matching contribution.
• Paid parental leave.
• Short and long-term disability coverage.
• Basic life insurance.
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees.
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco.
• Non-exempt employees receive 16 days of paid vacation time per full calendar year.
• Exempt employees participate in Cisco’s flexible vacation time off program.
• 80 hours of sick time off provided on hire date and each January 1st thereafter.
• Optional 10 paid days per full calendar year to volunteer.