Role Description
The Senior Manager, Strategy & Growth is responsible for translating What Works Cities’ growth strategy into an effective outreach operating model, including clear priorities, engagement approaches, relationship management frameworks, performance expectations, and pipeline management standards. The role manages the implementation and continuous improvement of this model across the organization while directly managing a portfolio of targeted cities.
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Apply and refine market intelligence, city-targeting, and opportunity-forecasting frameworks to assess countries, regions, and municipalities with strong potential for engagement and Certification.
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Develop recommendations for the Associate Director regarding portfolio design, outreach sequencing, and adjustments to the broader growth strategy.
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Work across teams to strengthen systems, processes, and capabilities that support city acquisition and engagement.
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International travel up to 40% annually will be required to support city visits and/or external convenings.
Qualifications
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8 - 10 years of relevant work experience and Bachelor's degree.
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4–6 years of relevant experience in marketing, growth, business development strategy, consulting, or related fields.
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Prior experience working with local governments or public-sector institutions and knowledge of their structures, decision-making processes, and operational constraints.
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Professional proficiency in Spanish or Portuguese (valued).
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Marketing communications work experience (valued).
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Strong research and analytical capabilities, including market analysis, targeting, and opportunity forecasting.
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Success building and managing relationships with government representatives, institutional partners, and senior internal and external stakeholders.
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Familiarity with CRM and performance data to manage pipelines, assess results, and inform operational decisions.
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Tech stack: Google Suite, MS Office, Asana, Slack, WhatsApp; Ramp; bill.com; Salesforce; ChatGPT, Gemini, Claude.
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Familiarity with Meta Ads, LinkedIn Ads, & Google Ads (valued).
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Familiarity with ArcGIS or data visualization and mapping tools (valued).
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A commitment to Results for America’s mission and vision.
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Respect for Results for America’s organizational values.
Requirements
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Ability to independently manage multiple projects at one time & achieve goals.
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Ability to prioritize and delegate work laterally and/or to direct reports.
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Strong strategic and analytical judgment, with the ability to translate broader growth objectives into actionable plans, processes, and performance expectations.
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Strong project and portfolio management skills, including attention to detail, sound time management, and consistent follow-through.
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Ability to interpret data, identify patterns, structure complex analyses, and develop clear recommendations.
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Strong stakeholder engagement and relationship management skills, particularly in government, nonprofit, or other mission-driven environments.
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Ability to work effectively in ambiguous or evolving environments, take initiative, and adapt plans as priorities change.
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Strong, versatile oral and written communication skills.
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Demonstrated ability to communicate and collaborate effectively across entire organization and with a group of internal & external stakeholders.
Benefits
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A competitive base salary commensurate with relevant work experience.
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A benefits package that includes choice in medical plans; dental/vision coverage; paid time off; a 403b retirement plan with employer contribution.
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The salary range for this position is $95,693 - $114,365.
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New hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint depending on qualifications, internal equity, and the budgeted amount for the role.