[Hiring] Zoho CRM Developer @Porch Group

Role Description

The future is bright for the Porch Group, and we’d love for you to be a part of it as our Zoho CRM Developer. As our Zoho CRM Developer, you will own this platform end to end — administering it day to day, maintaining and hardening the existing implementation, and building new capabilities as the business grows. This is a broad, single-owner role spanning hands-on development and day-to-day administration. You will sit within our software engineering team, reporting to a US-based Engineering Manager on a globally distributed team, and partner with a product manager who leads feature prioritization.

We run a Zoho CRM and Zoho Flow implementation that powers the sales operations for our home warranty business and is expanding into marketing and other operations. The system includes roughly a dozen custom modules and a body of Deluge automation, and now needs a dedicated in-house owner.

What You Will Do As A Zoho CRM Developer

• Own day-to-day administration of Zoho CRM: users, profiles and roles, modules, fields, layouts, reports and dashboards, data hygiene, and validation and assignment rules, supporting end users across sales, marketing, and operations.
• Read, debug, maintain, and extend the existing automation, reverse-engineering and documenting it as needed.
• Build new features and server-side functions (Deluge, Node.js, or Java) as we enhance the CRM’s sales flows and extend into marketing and other operations.
• Modernize existing automation to Node.js or Java where it improves maintainability, and help shape how the platform evolves over time.
• Maintain and improve integrations between Zoho and our backend, via Zoho Flow and APIs, working alongside the backend/API owner on the team.
• Document the system as you go, so critical knowledge no longer lives only in individuals’ heads.
• Partner with the product manager and with sales, marketing, and operations stakeholders to translate requirements into sound CRM configuration and data-model decisions.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred).
• 3+ years of hands-on Zoho CRM administration and configuration.
• Proven ability to read, debug, and maintain Deluge automation; deep prior Deluge tenure is a plus but not required if you can become productive quickly.
• Strong scripting/programming ability in Deluge or Node.js for building server-side functions.
• Working understanding of CRM data modeling — modules, relationships, and the trade-offs behind them.
• Experience with at least one integration approach (Zoho Flow, webhooks, or REST APIs).
• Comfortable reverse-engineering an existing, lightly-documented system and owning both build and administration in a single role.
• Zoho certifications (e.g., Zoho CRM Developer/Administrator), or equivalent experience, are desirable. Exposure to the broader Zoho One suite (Creator, Desk, Analytics, Books) is a plus.
• Strong understanding of database management and data security principles.
• Proven experience working with US based business teams.
• Excellent written and communication skills in English language.
• Must currently reside in or are located within 150 km of Greater Delhi NCR, Greater Bangalore, or Greater Pune.

Requirements

• Working Hours: 8 Hours (Excluding breaks) — 4 Core US Hours Overlap (7:30pm–11:30pm IST), 4 flexible hours (IST).
• Workspace: A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload.

Benefits

• Pay Range*: ₹24,75,000 – ₹34,65,000 INR annually.
• Comprehensive coverage for health, life, and financial well-being.
• Medical insurance, accident insurance, and retiral benefits.
• Wellness programs including 12 company-paid holidays, 2 flexible holidays, privilege/earned leave, casual/sick leave, paid maternity and paternity leaves, and weekly wellness events.

Company Description

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by:

• Providing the best services for homebuyers.
• Led by advantaged underwriting in insurance.
• To protect the whole home.

As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.

In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.