[Hiring] Web Support Engineer @Sensory-Minds

Role Description

Take ownership of client support requests, troubleshoot technical issues, and find effective solutions to keep our web applications running smoothly.

• Develop, maintain, and improve performant, reusable, and scalable code for web applications deployed around the world.
• Work across the web development lifecycle, from understanding requirements and resolving issues to implementing and deploying improvements.
• Collaborate with clients, developers, and designers to solve challenges, share knowledge, and deliver the best possible solutions.
• Take responsibility for your tasks, manage priorities effectively, and continuously look for ways to improve our products and processes.
• Bring curiosity and a willingness to experiment with AI, new technologies, and modern development tools.

Qualifications

• Enjoy working in a digital and highly sociable environment.
• Are kind and respectful to people.
• Take ownership and responsibility for your work.
• Are mindful of yourself and others.

Requirements

• Backend: PayloadCMS, Next.js, TypeScript, gRPC, MongoDB, Redis, Docker, Kubernetes, Git.
• Frontend: React, Next.js, TypeScript, Tailwind CSS, ShadCN, tRPC.

Benefits

• Flexible work tailored to you - fully remote, with your home base in Colombia.
• A family-friendly workplace – officially awarded for creating a work environment that supports work-life balance and family needs.
• Reducing overtime with our 'flex Friday'.
• Training budget and additional three free training days per year.
• A healthy feedback culture.
• An Office and People & Culture team that is open to your suggestions.