[Hiring] Web / Mobile Application Support Engineer @Slimelabs

Role Description

We are seeking a Web / Mobile Application Support Engineer with hands-on experience in React.js and React Native to provide L2/L3 support for customer-facing web portals and mobile applications. The candidate will:

• Investigate production issues
• Troubleshoot frontend and mobile application failures
• Analyze API interactions
• Coordinate incident resolution to maintain a reliable digital customer experience

Qualifications

• Strong knowledge of JavaScript, TypeScript, React.js and React Native
• Good understanding of HTML5, CSS3 and frontend application architecture
• Experience debugging web applications using Chrome Developer Tools or equivalent
• Experience troubleshooting REST API integrations and JSON responses
• Knowledge of Android and iOS mobile application behavior
• Familiarity with React hooks, state management and component-based architecture
• Understanding of authentication, OAuth2, JWT and session handling
• Experience using Git and CI/CD workflows
• Knowledge of application monitoring, crash reporting and error tracking

Requirements

• Familiarity with Android Studio and Xcode debugging (Good to Have)
• Knowledge of mobile app release processes and app store deployment (Good to Have)
• Experience in telecom or large-scale consumer digital applications (Good to Have)

Expected Profile

A hands-on frontend/mobile support engineer who can:

• Investigate application issues across browsers and mobile devices
• Distinguish frontend defects from backend failures
• Support rapid production recovery