VoIP Engineer @Telnyx
Software Development
Salary unspecified
Remote Location
Job Type full-time
Posted 2mths ago

[Hiring] VoIP Engineer @Telnyx

2mths ago - Telnyx is hiring a remote VoIP Engineer. πŸ’Έ Salary: unspecified πŸ“Location: Brazil, Argentina

Role Description

As a VoIP Engineer you understand how the Telnyx Telephony Engine works as a whole, while also being able to identify each underlying service and its purpose. You use this knowledge plus your experience working with VoIP technologies to design new features and guide software developers on their implementation. You assist other teams by triaging escalated issues and then working with all the involved parties until they are resolved. You are the subject matter expert for all topics that are telephony related, and when you don't know the answer you will know who to ask.

You work with users around the globe, where you help by solving their communications challenges. You’ll also get to work with other engineers to build delightful features that span various parts of the system, as well as our business, sales, and operations teams to understand and solve our users’ pain points.

  • Understand how all Telephony services work and how they are integrated to the platform.
  • Operate, maintain, expand and support SIP proxies based on Kamailio or OpenSIPS applications.
  • Handle level 3 troubleshooting escalations and triaging.
  • Analyze telephony traffic patterns and identify issues and anomalies.
  • React to critical alerts in order to rapidly return to a full-service state.
  • Troubleshoot and resolve voice and network protocol communication issues.
  • Interface with partner organizations for interconnections and expansions.
  • Design, build, test, deploy and maintain monitoring, alerting, QA and logging tools for Telephony applications.
  • Coordinate system maintenance and deployment events.

Qualifications

  • A degree in Computer Science, Information Technology, Telecommunications or similar.
  • Strong understanding of IP telephony (VoIP), TCP/IP Networks and related protocols (SIP, RTP, RTCP, ISUP, TLS, STUN, TURN, WebRTC).
  • Experience with Open Source VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine, Asterisk and open source tools such as Wireshark, sngrep and Homer.
  • Experience with Linux, Open Source tools and shell scripting.
  • Experience with containers and automation/orchestration tools such as Docker, Ansible, Jenkins, Kubernetes.
  • Familiarity with programming in Python, Elixir or Go are a plus.

Company Description

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remote Be aware of the location restriction for this remote position: Brazil, Argentina
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VoIP Engineer @Telnyx
Software Development
Salary unspecified
Remote Location
Job Type full-time
Posted 2mths ago
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remote Be aware of the location restriction for this remote position: Brazil, Argentina
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
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