[Hiring] Technical Developer – Dynamics 365 Customer Service @Talent Connect

Role Description

We are looking for a Senior Technical Developer with strong hands-on experience in Microsoft Dynamics 365 Customer Service. This is a development-focused position requiring solid expertise in JavaScript within D365 CE, advanced customization of Customer Service Workspace (CSW), and experience with Channel Integration Framework (CIF). This is not a functional consulting role. We are specifically looking for a technical profile comfortable writing and maintaining code in production environments.

• Develop and maintain advanced JavaScript customizations in Dynamics 365 CE.
• Work extensively with formContext, executionContext, and event handlers (OnLoad, OnChange, Ribbon commands).
• Build and deploy Web Resources.
• Customize and extend Customer Service Workspace (CSW).
• Implement and configure Channel Integration Framework (CIF) integrations.
• Integrate external systems via REST APIs.
• Work with Microsoft APM SDK where required.
• Ensure clean architecture, performance optimization, and system stability.
• Collaborate within Agile teams using Jira and CI/CD practices.

Qualifications

• Strong hands-on experience with Dynamics 365 Customer Service.
• Proven experience developing JavaScript inside D365 CE.
• Experience customizing Customer Service Workspace (CSW).
• Experience implementing Channel Integration Framework (CIF).
• Ability to translate functional requirements into technical implementations.
• English level B1+.

Requirements

• Experience with TypeScript.
• Experience integrating CTI / Softphone solutions.
• Advanced D365 customization experience.

Benefits

• 100% remote role within Spain.
• High technical ownership.
• Agile, modern engineering environment.
• Competitive compensation (up to €52,000).
• Long-term project stability.