[Hiring] Technical Architect @NECSWS

Role Description

As a Technical Architect you will work alongside Solution Architects, professional services & delivery teams to realise proof of concepts, maintain highly functioning technical solutions and processes as well as design & deliver mission critical solutions into live operational service, providing support & consultancy to the engineering delivery teams throughout the project delivery lifecycle.

• Work alongside Solution Architects to realise proof of concept solutions.
• Perform Product evaluations & report on suitability for live operational use.
• Provide technical consultancy to product team relating to non-functional roadmap.
• Review & feedback into the solution catalogue.
• Complete architecture tasks for major change projects.
• Assist the Project manager in project planning (tasks and effort).
• Assist the Project manager in confirming project equipment orders.
• Prepare for and complete Engineering milestone reviews.
• Produce solution designs to NECSWS standards & format, according to customer requirements.
• Presentation of designs and supporting rationale to internal and external audiences.
• Maintain and update designs through project change process.
• Triage and assign Engineering tasks (Using Azure DevOps work items process).
• Complete the necessary Engineering milestone reviews and artifacts.
• Support the project delivery team with technical issues.
• Review Workplans for project implementation activities / approve through change process.
• Perform customer solution technical migration planning.
• Maintain technical documentation as required (e.g. work instruction updates).
• Ensure all project documentation is created, completed and stored appropriately in readiness for support handover.
• The role holder would need to accept a car allowance for business travel.
• The role can involve extensive customer contact on both a technical and non-technical level requiring a professional and adaptable approach to communication, interaction & service.
• The role involves a high level of autonomous working which expects a high standard of personal time and task management.
• Continually follow and adhere to NECSWS outlined process & procedures.
• Complete all activities within set deadlines and report appropriately any difficulties to achieve delivery milestones.
• Present a professional approach and attitude to all work undertaken.
• Promote a clean working environment. Adhere to all Health and Safety practices, rules and regulations.

Qualifications

• Eligible for SC and NPPV clearance, so you must have lived in the UK for at least 5 consecutive years.
• Educated to HND/HNC level or relevant industry experience with a minimum of 2-years proven experience in a comparable role/s.
• Proven experience in developing proof of concepts.
• An understanding of non-functional requirements and their impact on technical design.
• Experience in learning and investigating new technologies.
• Proven experience within IT-focused server & client-based environments.
• Experienced in requirements capture.
• Proven experience in producing technical design documentation.
• Proven experience in troubleshooting and problem-solving.
• Proven experience administering and working with Microsoft Windows client & server architecture (Windows 10 /11, up to Server 2025), primarily using DELL hardware or similar.
• A good understanding of Microsoft Active Directory / domain architecture.
• A good understanding and experience of using Microsoft Hyper-V or VmWare.
• Strong interpersonal communication and presentation skills.
• Ability to work autonomously and as part of a team.
• Experience using design and documentation tools e.g. MS Visio, also using MS Applications including Excel/Word.
• A high standard of written communication.
• Experience using MS Business Applications including Excel, Word.
• Excellent customer service skills.
• Proven experience working to ITIL best practices.

Requirements

• Proven experience working with mission critical solutions.
• Extensive experience of developing technical solution designs for IT based systems.
• Proficiency in formal design methodologies such as TOGAF.
• An understanding of the SIP protocol.
• Scripting experience / Knowledge (Batch, MYSQL, PowerShell).
• Hyper-V Failover Clustering experience / Knowledge.
• Telephony experience / Knowledge (Cisco UCCE/Avaya Blue/Avaya Red/Mitel/Shortel/Asterix).
• Knowledge of MySQL/MSSQL (User Admin, Creation of jobs including backups, writing / understanding queries).
• Proven experience with Microsoft Azure (solution design, deployment or security).

Benefits

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
• 25 days paid holiday with the option to buy/sell (FTE).
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
• A Group Pension Plan with fantastic employer contributions.
• A selection of flexible benefits to suit your individual needs.
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.