[Hiring] Tech Lead- MSD @BlackStone eIT

Role Description

You will join our Dynamics CRM Development team as a pivotal contributor to lead the full development and support lifecycle. In this role, you will build & maintain innovative features for Dynamics CE Online, collaborating closely with Developers, Product Managers, Solution Architects, and Senior Stakeholders to transform business needs into high-performing digital solutions.

• Solution Design & Strategy: Lead Architecture and solution Design for Dynamics 365, lead grooming sessions with business users to provide optimal solutions, accurate estimations, and detailed sub-tasks for every user story.
• Development: Execute end-to-end MS Dynamics CE implementations, including high-level customizations, UI/form & plugins & workflows development, Power Automate development, Security configuration, reporting/dashboards configuration, and technical/business documentation.
• Module Expertise: Extensive hands-on development across Sales, Customer Service, Customer Voice, and Power Pages.
• System Integration: Manage seamless integrations using Web API, REST/ODATA, and SOAP endpoints, while utilizing Visual Studio and source control for versioning.
• Platform Maintenance: Proactively monitor, troubleshoot, and maintain the CRM platform to ensure zero-friction operations and rapid defect resolution.
• Agile Collaboration: Work within a Scrum framework, conducting stakeholder demos and collaborating with the architecture team to ensure designs meet all technical and business requirements.
• Leadership: Mentor Senior & Junior developers and ensure they know & follow the standards and best practices.

Qualifications

• Minimum of 8 years of extensive work experience using MS Dynamics CRM 365.
• Strong and solid hands-on experience as an MS Dynamics developer involving MS Dynamics cloud offering configuration, development of customizations, and extending capabilities of the platform (like Workflows / Plugins).
• Strong experience with MS Dynamics Cloud Offering Modules including Customer Service Hub and its new features (e.g., Unified SLA / KB Article), Dynamics 365 Marketing (Outbound / Realtime), Customer Voice, Sales, Power Apps, and Power Pages.
• Strong experience with Power Automate Cloud Flows.
• Strong and solid hands-on experience as a developer with C#, ASP.net, .Net core, and Web APIs.
• Experience with Azure Synapse Link and Data Flows development.
• Experience in the banking industry is preferred.
• Experience of working in a fast-paced agile team.
• Strong planning, prioritization, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Bachelor's degree/University degree.

Requirements

• 8+ years of experience with prior experience in the banking domain.
• Experience working in Agile methodology.
• Experience in Confluence and Jira.
• Experience working with product/technology delivery teams and support.