[Hiring] Systems Engineer @Latitude

Role Description

The Systems Engineer plays a critical role in delivering high-quality, client-facing IT projects across a wide range of environments. This position is responsible for designing, implementing, and supporting infrastructure solutions spanning on-premise systems and modern cloud platforms. This is a highly dynamic, project-focused role suited for a technically versatile professional who thrives in fast-paced environments. The ideal candidate is detail-oriented, customer-focused, and capable of managing complex implementations while maintaining a high standard of service delivery.

Key Responsibilities

• Project Delivery & Implementation
  • Lead and execute a wide variety of IT infrastructure projects from planning through completion, ensuring timelines and technical requirements are met.
  • Implement solutions across networking, server infrastructure, storage systems, and cloud platforms.
  • Manage and support initiatives such as server migrations, office relocations, network upgrades, virtualization deployments, and cloud transitions (e.g., Microsoft 365, Azure, AWS).
  • Install, configure, and optimize network hardware including firewalls, switches, and wireless systems.
  • Collaborate with vendors and third-party providers to coordinate system upgrades, deployments, and integrations.
  • Develop detailed technical documentation, including network diagrams, configurations, and standard operating procedures.
  • Ensure all deliverables meet quality standards, security requirements, and best practices.
• Client Engagement & Technical Leadership
  • Act as the primary technical lead during client onboarding, project execution, and offboarding processes.
  • Build and maintain strong client relationships through clear communication, responsiveness, and technical expertise.
  • Translate complex technical concepts into clear, actionable insights for non-technical stakeholders.
  • Ensure a high-touch, “white-glove” client experience throughout all project phases.
  • Partner with Project Managers to align technical delivery with client expectations and business objectives.
• Advanced Technical Support & Mentorship
  • Serve as an escalation point for complex technical challenges encountered during projects.
  • Participate in troubleshooting critical incidents, outages, or security concerns alongside senior technical teams.
  • Review and validate work completed by junior engineers to ensure accuracy and quality.
  • Provide mentorship, guidance, and knowledge-sharing to junior team members to support their professional development.
• Collaboration & Continuous Improvement
  • Work cross-functionally with engineering, operations, and security teams to deliver integrated solutions.
  • Contribute to internal process improvements, technical standards, and best practices.
  • Participate in strategy discussions and technical planning sessions to support ongoing service enhancement.
  • Stay current with emerging technologies and industry trends to continuously improve service offerings.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• 5–8+ years of hands-on experience in systems engineering, infrastructure, or project-based IT roles.
• Strong background in IT infrastructure, including networking, servers, storage, and virtualization.
• Experience working in client-facing environments, preferably within a managed services or consulting setting.
• Proven ability to manage multiple projects simultaneously in a fast-paced environment.
• Excellent problem-solving, organizational, and communication skills.

Technical Expertise

• Strong knowledge of cloud platforms such as Microsoft Azure, AWS, and Microsoft 365.
• Experience administering Windows and/or Linux environments, including Active Directory and related services.
• Proficiency in configuring and troubleshooting network infrastructure (routers, switches, firewalls, wireless systems).
• Familiarity with virtualization technologies and hybrid cloud environments.
• Ability to analyze system performance and implement improvements based on operational data.

Salary

$75,000 - $85,000 a year