[Hiring] Systems Configuration Specialist @Lightspeed Commerce

Role Description

As part of Lightspeed’s Information System's department, you will provide technical leadership on large-scale projects with impact across the business. Leveraging deep technical expertise, you will design and deliver end-to-end solutions that are scalable, resilient, and sustainable. You will also play a key role in supporting the team’s growth by mentoring others and strengthening overall technical capability.

• Lead the design and implementation of complex, end-to-end solutions that are scalable, resilient, and sustainable.
• Make sound design decisions and trade-offs, assessing risk and proactively addressing gaps.
• Lead incident resolution, conduct post-incident reviews, and ensure effective follow-up actions.
• Drive a quality-first mindset, diagnose complex issues independently, and prevent recurring problems through root cause analysis.
• Act as a technical thought leader, guiding decisions and influencing technology direction.
• Mentor team members and contribute to high-level reviews to elevate overall technical capability.

Qualifications

• Extensive experience in enterprise systems configuration and architecture (e.g., Salesforce, Zendesk, Intercom).
• Advanced expertise in platform architecture and complex system functionalities, with a focus on scalability.
• Strong troubleshooting skills, with the ability to independently resolve complex, cross-system issues.
• Experience designing systems with a focus on security, performance, and reliability.
• Proven leadership experience in delivering large projects and influencing team processes and decisions.

Benefits

• Market-leading salary package
• Permanent work from home setup
• Coworking space available, if needed
• We follow the PH holidays!
• Benefits you can enjoy from day one:
• HMO for you and your 2 dependents (Maxicare)
• 15 Vacation leaves
• 10 Sick leaves
• Government Mandated Benefits
• Food Allowance of 1000PHP per month
• Work from Home Allowance of 1000PHP per month
• Health and wellness benefit of 7500PHP per year
• Free LinkedIn Learning License
• Free access to Mental Health support and coaching services
• Opportunity to grow your career in a company that values internal mobility
• Exciting online and in-person events hosted regularly by our Manila Culture Club