[Hiring] Staff Software Engineer, Billing @Zocdoc

Role Description

Zocdoc’s most important asset is our people. As a Staff Software Engineer on the Billing team, you’ll play a meaningful role in making sure our financial foundations are as robust and innovative as the healthcare marketplace and the growing suite of products that help providers connect with and care for their patients. You will lead the evolution of our billing systems into a flexible, best-in-class platform capable of supporting diverse and fair pricing models—ranging from our core marketplace to new AI-driven innovations like Zo, our AI Phone Assistant.

Your work is critical to ensuring our providers have clarity regarding their payments and can easily see the immense value Zocdoc brings to their practice. By architecting a scalable platform that automates complex manual workflows for our Finance team, you will remove friction and enable the business to reinvest revenue into new opportunities for patients. As a technical leader, you won't just be writing code; you'll be driving high-visibility projects from conception to launch, mentoring talented engineers, and making the architectural decisions that will define how Zocdoc scales its billing platform for years to come.

Qualifications

• 8+ years of engineering experience building and scaling high-performance backend services, ETLs, and APIs within event-driven, distributed systems.
• Familiarity with cloud-native environments (e.g., AWS).
• Experience integrating generative AI tools into daily workflows.
• Leadership experience steering teams toward best-in-class testing, deployment, and observability practices.
• Superb communication skills.
• A growth mindset rooted in humility, inclusivity, and curiosity.

Requirements

• Motivated by solving complex financial and architectural puzzles.
• A technical leader who thrives on end-to-end ownership.
• Highly analytical and detail-oriented, especially regarding data integrity and system reliability.
• A collaborative leader who excels at cross-squad collaboration.
• Someone who takes genuine pride in ensuring accuracy.

Benefits

• Unlimited Vacation
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter Benefits
• 401(k) with employer funded match
• Corporate wellness program with Wellhub
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch every day along with beverages and snacks
• Employee Resource Groups and ZocClubs to promote shared community and belonging
• Great Place to Work Certified