[Hiring] Staff Software Engineer, Alerting Platform @CommandLink

Role Description

Command|Alert is CommandLink's signal-processing core: the engine that turns raw security, monitoring, and customer-defined telemetry into alerts customers actually trust. Alert fatigue and noise are the top complaint across every competitor in this space, and this role exists to make sure our alerts are the ones people don't tune out.

As a Staff Software Engineer on Command|Alert, you'll operate across the two to three teams that touch alerting, from rule evaluation and anomaly detection through delivery and downstream notification. You'll drive the org's most consequential decisions on how the correlation and alerting engine is architected, dive into whichever team or project needs your depth, and balance near-term reliability work with the long-term technical foundation the product is built on.

This is a role for someone who reasons fluently across data:

• Taking in security tooling, monitoring telemetry, syslog, OpenTelemetry, and L2-L4 network protocols.
• Deriving real network and system topologies and the dependencies between them.
• Using that context to make LLM-driven reasoning over correctness, troubleshooting, and remediation actually work.

Qualifications

• Demonstrated experience designing, building, or operating high-reliability alerting or notification systems in production.
• Strong Kafka experience, particularly producing and consuming event streams for downstream delivery.
• A working command of telemetry and protocol data: security tooling output, monitoring telemetry, syslog, OpenTelemetry, NetFlow or sFlow, SNMP, ICMP, and firewall logs.
• A track record building or operating systems where webhook reliability, idempotency, and delivery guarantees under load are non-negotiable.
• Recognized mastery of Go and/or Python, with range across container orchestration and a multi-cloud footprint.
• A demonstrated ability to make org-level architecture and technology calls, not just execute within one.

Requirements

• Drive the correlation strategy that turns diverse sources into usable network and system topologies and their dependencies.
• Lay the technical groundwork for generating alert definitions from the normalized data model using LLMs.
• Jump into any team or workstream across Command|Alert that needs architectural guidance.
• Balance strategic bets against the long-term foundation the alerting engine needs to hold up at scale.
• Mentor engineers across the teams you touch, and represent Command|Alert's technical direction to stakeholders outside engineering.
• Takes on additional responsibilities and projects as needed to support the success of the team and organization.

Benefits

• Room to grow at a high-growth company.
• An environment that celebrates ideas and innovation.
• Your work will have a tangible impact.
• Flexible time off.
• Fun events at cool locations.
• Employee referral bonuses to encourage the addition of great new people to the team.