[Hiring] Staff Software Engineer @Amwell

Role Description

The Staff Software Engineer at Amwell is responsible for independently designing, developing, and delivering complex, scalable software solutions for our next-generation digital healthcare platform. This role requires strong technical expertise, end-to-end ownership, and sound technical judgment, working collaboratively across teams to ensure high-quality, secure, and reliable solutions with minimal supervision.

Core Responsibilities

• Backend Development: Independently design, build, test, and deploy scalable microservices and APIs using TypeScript (Node.js/NestJS) and Java (Spring Boot).
• Frontend Development: Develop and enhance Angular applications and micro-frontends, translating UX designs into maintainable solutions.
• End-to-End Ownership: Take full responsibility for technical deliverables across the Agile SDLC, from design and estimation through deployment and production support.
• Cross-Functional Collaboration: Partner with Product, Architecture, UX, and QA to translate complex requirements into effective technical solutions.
• Quality & Testing: Implement and maintain automated unit, integration, and contract tests to ensure software quality.
• Technical Problem-Solving: Independently resolve complex technical challenges, improving performance, scalability, security, and reliability.
• Production Support: Monitor and troubleshoot applications using Elastic APM, CloudWatch, and alerting tools.
• Technical Innovation: Develop prototypes and proofs of concept (POCs) to evaluate new technologies and recommend practical solutions.
• Documentation & Product Support: Maintain technical documentation and support existing web and mobile products as business needs evolve.

Qualifications

• 8+ years of hands-on full stack software development experience, with a strong emphasis on backend services and demonstrated ability to independently deliver complex software solutions.
• Advanced experience with TypeScript and Node.js, including NestJS or similar frameworks such as Express or Fastify.
• Strong English Level C1 (mandatory).
• Strong working experience with Java and Spring Boot in the development of backend services.
• Experience building single-page applications in Angular, or React/Vue with a willingness to work in Angular.
• 4+ years of hands-on experience building and operating cloud-native applications on AWS, using services such as Lambda, API Gateway, DynamoDB, EKS, SSM Parameter Store, and CloudWatch.
• Strong experience designing REST APIs with OpenAPI and familiarity with real-time and event-driven patterns, including WebSockets, Redis, and pub/sub.
• Hands-on experience with Docker, Kubernetes, and Helm.
• Experience with CI/CD pipelines, preferably GitLab CI.
• Demonstrated ability to independently implement and maintain automated unit, integration, and contract tests using Jest, JUnit, Mockito, or similar frameworks.
• Working knowledge of OAuth 2.0, OpenID Connect, and JWT. Keycloak experience is a plus.
• Experience with application monitoring and troubleshooting using Elastic APM, CloudWatch, or comparable tools.
• Proven ability to independently analyze complex technical problems, evaluate solutions, and make sound implementation decisions within established architectural guidelines.
• Strong written and verbal communication skills, with the ability to collaborate effectively with cross-functional teams in a fully remote environment across time zones.
• Excellent time management and prioritization skills, with the ability to independently manage multiple tasks and adapt to shifting priorities.

Requirements

• Nice to have: Mobile development experience: Flutter, native iOS (Swift or Objective-C), or native Android (Kotlin or Java).
• Healthcare experience, such as FHIR, HL7, EHR/EMR integrations, and HIPAA rules for handling PHI.
• Experience with micro-frontend architecture (Webpack Module Federation).
• Experience with contract testing (Pact) and end-to-end testing (Playwright).
• Experience integrating third-party SaaS platforms such as Braze or Contentful.

Benefits

• Medical Plan Coverage provided by Colmédica.
• Plan Coverage provided by Pan American.
• Hybrid Allowance.
• Additional Paid Time Off.
• Maternity Leave 18 weeks.
• Parental/Paternity Leave 2 mandatory weeks + 4 weeks.
• Mental Health and Resiliency.
• Virtual Second Opinion with the Cleveland Clinic Coverage.
• LinkedIn Learning.
• Rewards and Recognition.
• Service Anniversaries.
• Annual Bonus.
• Referral Program.
• Amwell tuition reimbursement benefit.