[Hiring] Staff Software Engineer @Victory Live

Role Description

Victory Live is seeking a Staff Software Engineer in an Engineering Lead role to provide hands-on technical leadership for our consumer-facing ticketing products. These products include white-label web storefronts, checkout experiences, and mobile applications that connect fans with live-event inventory through Victory Live’s broader ticketing platform.

• Own technical execution for Victory Live’s B2C platform across consumer web, checkout, mobile, and supporting backend services.
• Lead the design and implementation of complex or high-impact initiatives while contributing directly to production code.
• Establish clear technical direction, decompose product goals into executable engineering plans, remove blockers, and surface tradeoffs, dependencies, and delivery risks early.
• Contribute to strategic planning, shaping the long-term technical roadmap.
• Strengthen engineering execution and keep development on track across a distributed team through thoughtful planning, estimation, code review, release readiness, and follow-through.
• Partner with Product and Design to improve the full consumer journey, including discovery, page performance, account experiences, checkout, payments, and post-purchase fulfillment while defining and maintaining backlog.
• Own production quality for the B2C platform through observability, incident response, root-cause analysis, and continuous reliability improvements.
• Improve platform scalability and resilience for concentrated, high-demand on-sales and other revenue-critical traffic events.
• Participate in on-call triage and assessment when needed.
• Guide the evolution of a multi-tenant, white-label platform, balancing shared capabilities with the needs of affiliates, brands, and end consumers.
• Coordinate effectively across internal platform teams, contractors, and external development partners, with clear technical boundaries and accountability.
• Mentor senior, mid-level, and junior engineers through code reviews, design discussions, pairing, and knowledge sharing; raise the team’s ability to make sound technical decisions independently.
• Strengthen engineering standards for architecture, testing, security, documentation (engineering- and business-facing), deployment, and operational ownership.
• Identify and reduce technical debt to keep systems maintainable long-term.

Qualifications

• 10+ years of professional software development experience, including experience leading technical delivery for a team or major product area.
• Strong proficiency in modern TypeScript and JavaScript application development, including:
• React and Next.js
• Node.js backend or serverless services
• React Native and Expo, or comparable mobile application experience
• Integration with Rails/Python backends
• SQL and relational databases such as PostgreSQL
• Strong experience building and maintaining high-traffic, consumer-facing web and mobile applications and services at scale.
• Deep understanding of software engineering best practices.
• Experience with cloud-native delivery platforms such as AWS and Vercel, along with containerized or serverless workloads.
• Strong understanding of API design, distributed systems, authentication, caching, asynchronous workflows, and third-party integrations.
• Strong foundation with the pillars of observability (logging, metrics, tracing), alerting, incident response, tools such as Datadog, Sentry, or comparable monitoring and logging platforms.
• Strong foundation in comprehensive testing, unit, integration and end-to-end testing, test-driven development.
• Proven ability to own systems end to end—from architecture and implementation through deployment, production support, and continuous improvement.
• Demonstrated ability to lead through influence, create clarity in ambiguous situations, and help distributed engineers work effectively as a team.
• Strong product judgment and empathy for end users, with the ability to connect technical decisions to performance, reliability, conversion, and customer trust.
• Excellent written and verbal communication skills, including the ability to explain technical tradeoffs to product and business partners.
• Experience with e-commerce, checkout, payments, marketplaces, ticketing, or multi-tenant SaaS platforms is a plus.

Benefits

• Comprehensive medical coverage
• 100% employer-paid dental, vision, life, and disability insurance
• 401(k) with company match
• Paid parental leave
• Paid time off and company holidays
• Employee wellness and professional development opportunities