[Hiring] Staff Software Engineer @Found

Role Description

Our engineering team is responsible for taking products from ideation to being used by tens of thousands of users every week. We're responsible for everything from building the product to reliable and performant technical operations.

The Platform team is responsible for ensuring our systems are reliable and secure, while providing a great experience for both users and engineers. The team has broad ownership across reliability, security, compliance, and developer experience—a small but high-impact group supporting a 30+ person engineering organization.

We are looking for a Staff Software Engineer who’s capable of balancing moving fast while moving safely, understands (and loves) SLOs and SLAs, and has experience scaling systems from 1 to 10 to 100.

Day to day, you will:

• Architect the future version(s) of our key systems like databases, distributed jobs and many others, while taking into account our scaling needs.
• Design and implement developer tooling that makes development and deployments safer, reproducible, and easy to rollout.
• Drive excellence in observability and monitoring while guiding incident response to ensure issues are resolved quickly and we build a great on-call experience.
• Collaborate with engineering teams to maintain a high level of technical quality across our systems while addressing debt, upgrades and platform improvements.
• Mentor engineering on how to design reliable, fault-tolerant systems and easy-to-use runbooks for when things go wrong.

Qualifications

• 8+ years of experience with backend technologies in a public cloud environment.
• Proven track record of scaling and troubleshooting production systems or services while leading cross-functional projects with business impact.
• Deep understanding of end-to-end request flow and how system components interact across the stack—from frontend through CDN/WAF, load balancing, and backend services—with the ability to reason about performance, reliability, and failure modes at any layer.
• Strong fundamental knowledge of SLAs and SLOs, as well as ideas around how to implement them at a fast-paced company.
• Experience managing tech debt and driving engineering quality improvements across multiple teams.

Requirements

• Experience with opentelemetry, statsd, or Prometheus.
• Working knowledge of compliance frameworks like PCI and SOC2.
• Experience with infrastructure as code (Terraform, cloudformation, etc).
• Familiarity with Sidekiq, Redis, or other async job processing systems.
• Experience with mobile app infrastructure (Capacitor, React Native).
• Experience building internal tooling or bots to improve engineering workflows.
• Interest in financial services, accounting, and/or self-employment.

Benefits

• 401K, FSA, and Commuter Benefits: Access to tax-efficient benefit options alongside competitive base compensation.
• Paid parental leave: 16 weeks of flexible parental leave for new parents.
• Health benefits: Comprehensive medical, dental, and vision benefits, 100% covered for employees, 90% covered for dependents.
• Work anywhere: Support for fully remote working for team members outside SF and NYC.
• Meaningful equity: Industry-competitive equity offered to all employees.
• Generous vacation policy: Take the time you need for vacations, appointments, and mental health days.