[Hiring] Staff Software Engineer @GoTo

Role Description

This role involves designing, developing, and maintaining high-performance backend services, APIs, and microservices.

• Architect scalable systems using best practices in distributed computing, service decomposition, and domain-driven design.
• Work with .NET or equivalent backend technologies to build resilient and secure services.
• Own system-level designs, ensuring performance, scalability, and reliability.
• Build and manage microservices-based architectures with strong focus on modularity, observability, and maintainability.
• Optimize system architecture for latency, throughput, and fault tolerance.
• Apply design patterns and industry-standard architectural principles.
• Develop or enhance backend services that leverage AI models, LLMs, or AI-powered workflows.
• Use AI for improving productivity, code quality, automation, or backend workflows.
• Stay updated with modern AI engineering practices and help drive AI adoption within the team.
• Implement strong backend performance optimizations including caching, connection pooling, database tuning, and async patterns.
• Build and maintain robust logging, monitoring, and alerting using modern observability platforms.
• Ensure adherence to reliability best practices including error handling, circuit breakers, retries, and rate limiting.
• Drive continuous improvement around uptime, incident response, and system resilience.
• Work closely with product managers, architects, front-end engineers, and global stakeholders.
• Guide teams in backend best practices, code quality, and technical decision-making.
• Participate in code reviews, architecture reviews, and technical documentation.
• Support production systems and troubleshoot complex backend issues.

Qualifications

• 8+ years of backend engineering experience.
• Strong expertise in .NET ecosystems.
• Solid understanding of system design, distributed systems, and microservices.
• Hands-on experience building scalable APIs and backend platforms.
• Deep knowledge of backend best practices: Performance tuning, Logging & monitoring, Security & authentication, Resilience patterns, Caching strategies, CI/CD pipelines.
• Experience integrating or consuming AI/ML services, LLM APIs, embeddings, or AI-powered solutions.
• Familiarity with cloud platforms (Azure, AWS, or GCP).
• Strong problem-solving, debugging, and analytical skills.
• Ability to work comfortably with cross-functional and geographically distributed teams.

Good-to-Have Skills

• Knowledge of Sitecore, especially Sitecore XM Cloud (highly valued).
• Experience in Node.js, Python, or alternative backend stacks.

Benefits

• Comprehensive health benefits.
• Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days.
• Tuition and reading reimbursement programs to support your continuous learning and professional growth.
• Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching.
• Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact.
• GoTo performance bonus program to celebrate your impact and contributions.
• Monthly remote work stipend to support your home office expenses.