[Hiring] Staff Engineer, Salesforce Health Cloud @Nagarro

Role Description

We are looking for a Salesforce Health Cloud Solution Architect who can lead end-to-end solution architecture and delivery for large, enterprise healthcare implementations. The role involves:

• Leading Salesforce Health Cloud solution architecture and delivery.
• Deep expertise in Health Cloud features, including:
  • Patient/Member Profiles
  • Care Plans
  • Care Programs
  • Care Teams
  • Health Timelines
  • Assessments
  • Care Gaps
  • Utilization Management
• Translating complex healthcare business requirements into scalable Salesforce solutions.
• Driving architectural decisions covering Salesforce core, Health Cloud extensions, integrations, data models, and automation.
• Hands-on leadership experience with:
  • Apex
  • Lightning Web Components (LWC)
  • Flows
  • Triggers
  • Batch Apex
  • Salesforce APIs
• Defining and governing integration architecture using REST/SOAP APIs, middleware, and healthcare standards such as FHIR and HL7.
• Understanding EHR/EMR integrations, payer/provider workflows, and patient/member lifecycle management.
• Leading all phases of the delivery lifecycle including:
  • Requirements
  • Solution design
  • Development
  • Testing
  • Deployment
  • Post-go-live support
• Providing technical governance, conducting design/code reviews, and managing architectural risks and technical debt.
• Leading and mentoring multi-shore Salesforce teams, including developers, admins, QA, and offshore delivery teams.
• Hands-on experience with DevOps and CI/CD tools such as:
  • Copado
  • Git
  • Azure DevOps
  • Jenkins
• Collaborating closely with program managers to manage scope, timelines, risks, and delivery commitments.
• Driving innovation and continuous improvement, including:
  • Proof of Concepts (PoCs)
  • Adoption of new Salesforce Health Cloud features
  • Platform enhancements
• Participating in roadmap planning, release strategy, and long-term platform evolution discussions.
• Working in Agile / Scaled Agile environments, supporting sprint planning and release management.
• Excellent communication, leadership, decision-making, and stakeholder management skills.
• Mentoring team members to meet client needs and holding them accountable for high standards of delivery.
• Understanding technology integration scenarios and applying learnings in complex troubleshooting scenarios.

Qualifications

• Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

Requirements

• Total Experience: 5.5+ years

Responsibilities

• Understanding client business use cases and technical requirements, converting them into technical designs.
• Mapping decisions with requirements and translating them to developers.
• Identifying different solutions and narrowing down the best option for client requirements.
• Owning overall Health Cloud technical strategy, ensuring scalability, security, and compliance with healthcare regulations (HIPAA/PHI).
• Acting as a trusted advisor for business stakeholders, architects, and senior leadership on Health Cloud capabilities and best practices.
• Reviewing and approving high-level and low-level technical designs, ensuring alignment with enterprise architecture standards.
• Ensuring adoption of Salesforce best practices, governor limit optimization, performance tuning, and code quality standards.
• Guiding teams on Salesforce security model, data access, sharing rules, consent management, and compliance needs.
• Identifying project/service stakeholders early and working with them to ensure alignment.
• Acting as a bridge between business stakeholders and Salesforce technical teams.
• Collaborating with Salesforce Architects and Developers to design scalable, best-practice solutions.
• Validating solution feasibility against Salesforce platform capabilities and project constraints.
• Preparing and maintaining process flows, business process models, functional diagrams, and documentation.
• Participating actively in Agile/Scrum ceremonies including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives.
• Acting as a trusted advisor to users by explaining Salesforce capabilities and solution trade-offs.
• Supporting user adoption through training materials, user guides, and release notes.
• Analyzing existing Salesforce implementations and recommending process improvements and optimization opportunities.
• Defining guidelines and benchmarks for NFR considerations during project implementation.
• Writing and reviewing design documents explaining overall architecture, framework, and high-level design of the application for developers.
• Reviewing architecture and design on aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc.
• Developing and designing the overall solution for defined functional and non-functional requirements.
• Understanding and relating technology integration scenarios and applying learnings in projects.
• Resolving issues raised during code reviews through systematic analysis of the root cause.
• Carrying out POCs to ensure that suggested designs/technologies meet requirements.