[Hiring] Staff Engineer, Director @Neumo Holdings LLC

Role Description

We are rebuilding our revenue and debt-recovery platform — a twenty-year-old .NET application. The rebuild is being delivered by an external partner using an agentic development platform. The result will be a modern SaaS revenue management application.

You will:

• Define the target architecture and the build strategy the partner works to.
• Set the standard for what "built correctly" means.
• Verify that what arrives matches what we specified.
• Direct the partner's delivery day to day and translate what is happening into terms our executives can act on.
• Ensure Neumo can operate, modify, and extend what was built.

This is an individual contributor role at director level, reporting to the Director of Platform Engineering. You will not carry direct reports at Neumo. You will direct an external delivery team.

This role is fully remote. Much of your impact will arrive as written architecture, decision records, and acceptance criteria, so we are looking for someone who communicates well at an executive level.

We are looking for someone energized rather than deterred by legacy. This system cannot be broken while it is being replaced, and some of its calculations are prescribed by law.

What You'll Do

• Architecture and build strategy:
  • Own the target architecture for the modernization.
  • Own the specifications the delivery partner builds to.
  • Make and document consequential architectural decisions.
  • Decide which parts of the legacy system are reused, rebuilt, or left alone.
• Directing agentic delivery:
  • Direct the partner's agentic build process day to day.
  • Set the acceptance model and hold it.
  • Read generated code critically and judge maintainability.
  • Manage the failure modes specific to this model.
  • Decide what is a defect and what is accepted behavior.
• Managing the partner relationship:
  • Run the delivery relationship: cadence, gates, escalation, and standard of evidence.
  • Hold a vendor to a high bar without making the relationship adversarial.
  • Keep the commercial and technical conversations connected.
• Keeping the knowledge at Neumo:
  • Ensure Neumo can build, deploy, operate, and change the delivered system without the partner.
  • Build our internal engineers' depth in the new system.
  • Own the documentation that outlives the engagement.
• Executive communication:
  • Translate the state of the build into terms executives can act on.
  • Bring problems forward early and plainly.
  • Represent Neumo's technical position with the partner and customers.

Qualifications

• 12+ years building and operating production software, including significant time at staff or principal level.
• Real depth in agentic or AI-assisted software delivery at production scale.
• Demonstrated ownership of architecture for large, multi-team systems.
• Experience directing external delivery partners, consultancies, or systems integrators.
• A track record of incremental legacy modernization.
• Deep relational database experience.
• Exceptional written communication.
• The judgement to distinguish a divergence worth accepting from one worth stopping the line over.
• Comfort operating with real authority over an external team.
• Proven effectiveness in a remote, distributed organization.

Nice to Have

• Experience in government technology, regtech, fintech, or another regulated domain.
• Knowledge of financial calculation, payment allocation, or reconciliation systems.
• Experience with accessibility engineering to WCAG 2.1 AA.
• Familiarity with public-sector security frameworks.
• Experience taking over and operating a system that somebody else built.

What Success Looks Like

• First 30 days: You own the specification, the open architectural decisions are closed, and the acceptance model is running.
• By 60 days: Slices are being delivered and accepted on a predictable cadence.
• By 90 to 120 days: The system is built and ready for pilot.

Company Description

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four consecutive years as a GovTech 100 Company.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation.

Neumo offers a competitive benefits and compensation package and is looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer.